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SingaporeBy their nature, job shops are often, as they say, “all over the place” with what they do. Usually, they have to perform multiple tasks with limited resources. Diverse orders come and go with great speed. Their production requirements are such that each order could be something new, with engineering changes often coming on the…
Year: 2010
Over the past three decades enterprise resource planning (ERP) systems have become ubiquitous throughout the manufacturing industries. They have become foundational for most companies looking for an application that enables them to perform basic business operations in the most efficient way. At the other end of the needs spectrum, ERP packages also incorporate a large amount of industry-specific…
Over the past couple of years, in the midst of economic downturn, you’ve come to understand that customer resource management (CRM) is a means to hone your competitive edge. Indeed, you’ve advanced your consideration of CRM so much that you understand it more for what it really is—customer relations management. The odd thing is that you have a nice…
Customer resource management (CRM) tools for manufacturers are often built right into their enterprise resource planning (ERP) systems. In searching for the right ERP system, however, is the fact that while you might find the right general ERP system, the CRM tool within the system doesn’t match your needs—or vice versa. In fact, solution fit is probably the single…