Global Shop Solutions Careers

Careers Global Shop Solutions

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Join the Global Shop Solutions Team

Opportunities for Growth with a Stable Future.

Global Shop Solutions, Inc. is a progressive, fast-paced and growing software company based in the desirable community of The Woodlands, Texas. We develop, sell and service an enterprise software package for small to midsized manufacturers. We are a privately owned and operated business that is dedicated to diversity and values its personnel and their lifestyles.

The stability and strength of our company in the international software market is demonstrated in our longevity and ever growing list of loyal customers. We have offices in seven different countries and serve over 100,000 users worldwide. Many of our key employees have been with Global Shop Solutions for 10 years or more. We employ some of the very best in the industry.

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Available Positions

About Us

Global Shop Solutions, Inc. is a progressive, fast-paced and growing software company with offices in the United Kingdom and headquartered in Houston, Texas, USA. We develop, sell and service an enterprise software package for small to midsized manufacturers. We are a family owned and operated business that is dedicated to diversity and values its personnel and their lifestyles.

Job Summary

The software support representative position is responsible for providing support and training to Global Shop Solutions customers. The individuals in the department typically specialise in one or two of these categories: Accounting, Manufacturing, or Technical. Accounting individuals have a background as a CPA, studied accounting in school, have experience in billing or bookkeeping, or have taken some accounting courses and just have a passion to learn the financial side of the software. Manufacturing individuals have a wide variety of backgrounds such as working in a machine shop or a manufacturing environment, construction, project management, or consulting. Technical individuals have backgrounds in MIS, IT, networking, or programming.

Job Requirements

  • Bachelor's degree (a BS in accounting, computer science/programming, Information Systems or similar degree is preferable) OR the equivalent work experience (2 years)
  • Strong problem solving/critical thinking/troubleshooting skills; must have the ability to assess a situation quickly
  • Strong written and verbal communication skills
  • Ability to think and work within a team and independently under minimal supervision
  • Ability to listen effectively and show patience while working with customers.
  • Good communication skills via telephone, e-mail and remote connection.
  • Demonstrate ability to learn quickly, and to remain current with rapidly developing software.
  • Fluency in English required.
  • Knowledge of the manufacturing industry is a huge plus.

Location: United Kingdom

Employment: Full-Time

Life at Global Shop Solutions

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Employment Benefits

Competitive Compensation

Employees at Global Shop Solutions enjoy a level of compensation that is competitive with similar positions across the industry. Although monetary compensation is only one factor in an employee's sense of job satisfaction, we understand that it is a foundational piece to any employment package.

State-of-the-Art Technology

We pride ourselves in providing our customers with the most innovative products and solutions available. Our team members have the privilege of working with this same high-level of technology, keeping them at the cutting-edge of performance in their field.

Medical and Dental Insurance

The health and well-being of our employees and their families are priorities for Global Shop Solutions. Both medical and dental benefit packages are offered to our employees. We annually evaluate these plans to ensure our employees receive the best coverage at the most reasonable price

Life and Disability Insurance

As a further demonstration of our commitment to our employees and their families, Global Shop Solutions provides life and disability insurance coverage. In the event of a major illness, injury or tragedy, our employees have a safety net in place to provide for their loved ones.

401(K) Plan

With the long tenure of so many of our employees, our 401(k) plan is an important and valuable asset to the Global Shop Solutions compensation package. As an employer, we believe in contributing not only to our employee's present needs, but also to their future.

Paid Vacation and Holidays

Global Shop Solutions' employees enjoy a generous offering of paid time off, both for major holidays and for earned vacation time. We believe that our employees benefit from time away from their duties pursuing their personal passions and spending time with family and friends.