TMCO, Inc. ERP Case Study

The Challenge

Before partnering with Global Shop Solutions, TMCO faced significant operational challenges. The company managed production using a basic ERP system alongside separate accounting software. This setup resulted in fragmented data, lack of integration and inefficient processes. Departments worked independently, causing frequent duplication of data entry and unreliable information. Inventory management, scheduling, purchasing and accounting were all hampered by manual errors and limited real-time visibility, making it difficult to maintain high standards as the business grew. As Rafed Rida, IT and Purchasing Manager at TMCO, explains: “Our old system was easy to use but had very few controls. This allowed each department to operate independently rather than working together as a whole and led to a lot of duplicate data entry, which wasn’t very reliable. We acquired Global Shop Solutions to bring everything under one umbrella and get control over our shop floor.”

The Solution

Recognizing the need for a unified system to address these challenges, TMCO evaluated its options and selected Global Shop Solutions ERP software. The decision was driven by the platform’s ability to centralize all data, enhance control and support the company’s ISO 9001:2008 certification requirements. Although the shift to a comprehensive, integrated ERP met initial resistance from departments accustomed to their own processes, the benefits quickly became clear. “When we consolidated everything in Global Shop Solutions, we met with some resistance at first because each department was used to doing it their own way. But once people saw how much work it took off their plates, they quickly got on board,” says Rafed Rida. TMCO leveraged the ERP’s capabilities for order entry, inventory management, purchasing and scheduling, utilizing features like the Supply & Demand module for complete shop floor oversight. As Rida notes, “Supply & Demand is awesome! All you have to do is enter the part number and it provides everything you need. You can see all the open purchase orders, which jobs will use those materials and the due dates.”

The Results

The adoption of Global Shop Solutions ERP software brought transformative results for TMCO. All data entry and business operations were consolidated into a single system, eliminating duplication and manual errors. Real-time inventory control enabled accurate part tracking and improved traceability. Purchasing and accounts payable processes became more efficient and scheduling was significantly optimized. TMCO’s financial reporting grew more accurate, while workflows across departments became more fluid. Sales representatives gained faster access to reliable data, improving customer responsiveness. According to Rafed Rida, “In today’s markets, you have to be fast, efficient and accurate and that requires having reliable data you can trust. With Global Shop Solutions, we can track every step of the process from order entry to purchasing to the invoicing of product. As long as we enter the data correctly, we know we can trust it.” TMCO’s investment in Global Shop Solutions ERP software has supported the company’s continued growth, allowing it to maintain high quality and efficiency as a one-stop, concept-to-completion manufacturer.