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Metallic Products Corporation ERP Case Study

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Industry

Job Shop

Challenge

Metallic Products was contending with a legacy ERP system that produced inaccurate and corrupt data, hindered effective inventory management and lacked integration with payroll and financials. Minimal vendor support compounded these challenges, leading to frequent inventory discrepancies, excessive manual data entry and delayed access to vital business information.

Results

By implementing Global Shop Solutions ERP, Metallic Products achieved real-time inventory management, reducing inventory count time from two days to just three hours. The company increased its inventory turns from 8 to 10.5, improved labor tracking and gained instant data visibility across departments. Financial reporting became faster and more reliable, and the volume of paperwork was reduced by 75%.

Key Applications

Inventory, Shop Floor Data Collection, Job Costing Accounting, Accounting, HR & Payroll, Purchasing, Shop Management

31%
Inventory Turn Increase
75%
Paper Reduction
100%
Real-Time Visibility

Their customer service and personal approach in seeking to understand and meet our needs has been extraordinary. In many cases, they’ve helped us identify and understand needs we didn’t even know we had. With Global Shop Solutions, we have more than just a software vendor; we have a partner in the continued success of our business.

Sam Gray

Vice President of Manufacturing

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About Metallic Products

Metallic Products is a family-owned manufacturer founded in 1962, based in Houston, Texas. They design and produce accessories for industrial and commercial metal buildings, serving large manufacturers and individual customers alike.

The Challenge

Before their partnership with Global Shop Solutions, Metallic Products struggled with a fragmented ERP environment that generated unreliable data and required extensive manual intervention. Inventory management processes were highly inefficient, often resulting in inaccurate counts and delays. With tight lead times of only three to five days, Metallic Products builds their products and sends them out the door as soon as they’re done. Effectively managing a complex production process with such short turnaround times requires high visibility of data throughout the shop floor, a capability the company did not have. The absence of integration between payroll, financials and shop floor operations limited visibility and impeded timely decision-making. Ongoing challenges with vendor support further hindered their ability to resolve issues and pursue operational excellence.

The Solution

Seeking a robust, integrated solution, Metallic Products evaluated various ERP providers. Global Shop Solutions stood out for its comprehensive feature set, ease of use and affordability. "Global Shop Solutions was very user friendly, had all the features and capabilities we were looking for in one integrated system and was surprisingly affordable. Global Shop Solutions was an easy decision for us," said Travis Wendt, Operations Manager. After implementation, the company benefitted from seamless integration of inventory, labor tracking, purchasing and financial processes, enabling real-time data capture and more effective management of operations. The dedication of Global Shop Solutions’ customer service team ensured a smooth transition and ongoing optimization. 

The Results

Global Shop Solutions delivered measurable improvements across Metallic Products operations. Inventory count time was reduced from two days to only three hours, while inventory turns increased from 8 to 10.5 - demonstrating more efficient inventory management and better cash flow. Paperwork was cut by 75% and real-time shop floor feedback enabled improved labor tracking and productivity. "Global Shop Solutions gives us instant feedback from the shop floor, allowing us to better manage our employees’ time," said Travis Wendt. Enhanced data visibility also empowered finance and operations leaders to make faster, more informed decisions, contributing to the organization’s growth and sustained competitiveness.

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