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Creed Monarch Inc. ERP Case Study

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Industry

Job Shop

Challenge

Creed Monarch operated with an outdated ERP system that failed to support the growing need for integrated data management and real-time production insights. Manual workarounds became commonplace, leading to inefficiencies in managing complex jobs and ambiguous delivery schedules. Paper-based document handling was time-consuming and prone to errors, making it difficult to maintain data accuracy and coordinate labor across their expansive 150,000 sq ft production facility.

Results

By deploying Global Shop Solutions ERP, Creed Monarch achieved electronic document linkage, automated work order distribution and immediate access to real-time labor and production metrics. These enhancements reduced manual paperwork, increased labor data accuracy and improved interdepartmental communication. The system's robust customization and automated messaging further elevated job scheduling and data integrity, allowing Creed Monarch to promptly respond to customer needs and optimize resource utilization across 14 shop floor stations.

Key Applications

Advanced Planning and Scheduling, Company Messaging, Document Control, HR & Payroll, Tailored ERP

www.creedmonarch.com/
Full
Customization
14+
Added SFDC Stations
1
Centralized System

The system gives us a powerful tool for managing our resources more effectively and improving our ability to respond to changing customer demands.

Pat Meunier

IT Manager

Creed_Monarch2

About Creed Monarch

Creed Monarch, based in New Britain, Connecticut, is a custom job shop specializing in the contract manufacture of precision machined components for industries such as oil drilling, automotive, aerospace, commercial and military. The company was founded in 1953 and is ISO 9001:2008 certified, offering CNC machining, grinding, gear hobbing and assembly services.

The Challenge

Operating since 1953 and with a 150,000 sq ft production floor, Creed Monarch faced increasing pressure to maintain efficiency and data integrity as job complexity grew. Their legacy ERP system could not support the real-time data integration required for modern manufacturing, resulting in manual processes to track jobs, labor and inventory. Document control was heavily reliant on paper, leading to delays and difficulty in providing accurate delivery information to customers.

The Solution

Recognizing the need for a fully integrated and modern ERP solution, Creed Monarch selected Global Shop Solutions ERP software after evaluating their requirements for data integration, shop floor efficiency and document control. "Global Shop Solutions ERP software offered the complete integrated system we needed," said Pat Meunier, IT Manager. Implementation of the ERP platform enabled electronic document management, automated job distribution and centralized access to production data. According to Meunier, "With Global Shop Solutions, we can easily see who’s working on the job, what step they’re on and how much product we have on hand. This allows us to immediately start the conversation with the customer about how much we can deliver, by when. In the past, it could take hours to track down that data." The transition empowered Creed Monarch to optimize workflows and improve responsiveness.

The Results

The adoption of Global Shop Solutions ERP delivered measurable improvements for Creed Monarch. Manual paperwork was significantly reduced, and labor collection accuracy improved across 14 shop floor stations and 3 desktop data stations. Real-time production data enabled faster, more informed decisions, while automated document control eliminated bottlenecks and enhanced compliance. "The service and technical support from Global Shop Solutions are outstanding. They’re quick to respond when we run into a problem, and they’re constantly updating and improving the software," said Meunier. These advancements allowed Creed Monarch to confidently deliver on customer expectations and maintain their reputation for precision manufacturing.

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