How Million Advertising & Silk Screen Pte Ltd Increased Operational Efficiency By 25%

THE CHALLENGE

Operating in Singapore since 1979, Million Advertising & Silk Screen Pte Ltd built a strong reputation for delivering custom display fixtures and metal fabrication solutions. However, as the company grew and diversified its offering, it relied heavily on manual processes and the expertise of long-tenured employees. This dependency on tribal knowledge made it difficult to maintain consistency, created risks of information loss and limited the company's ability to adapt quickly to changing customer requirements. Production control, job tracking and scheduling were all managed manually, resulting in inefficiencies and delayed responsiveness as demand rose and international opportunities emerged.

THE SOLUTION

Seeking to enhance their operational capabilities and reduce business risk, Million Advertising & Silk Screen Pte Ltd evaluated several technology platforms before selecting Global Shop Solutions ERP. The decision was driven by the solution’s robust manufacturing ERP capabilities, including advanced planning, real-time visibility, job shop automation and scalability for future expansion. According to KC Chang, Operations Manager, "With only 16 people, tribal knowledge was both our greatest asset and our biggest risk. It lived in the heads of veteran operators. Global Shop Solutions gave us the tools to systematically capture that knowledge, transforming a previously manual, intuition-driven process into a transparent, data-driven operation while preserving the human expertise that makes us unique." The implementation process included defining custom routers and workcenters, centralizing data and enabling real-time monitoring of every job, which drastically improved both internal workflows and customer communications.

THE RESULTS

Following the successful deployment of Global Shop Solutions ERP, Million Advertising & Silk Screen Pte Ltd achieved measurable improvements across core business metrics. Operational efficiency increased by 25% and order-to-delivery time was reduced by 15%. The system’s real-time dashboards and automation of complex scheduling empowered employees to make informed decisions while reducing manual errors and duplicated effort. KC Chang highlighted, "We love the flexibility to define routers and workcenters exactly the way we run our shop and the real-time status that gives both us and our customers instant clarity. And the scalability – knowing that the same system can handle a new factory in another country – gives us confidence for the future." With 45+ years in business and a lean team of 16, Million Advertising & Silk Screen Pte Ltd has positioned itself for continued growth, leveraging modern manufacturing ERP to maintain its competitive edge and deliver superior value to its customers.