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HCS Engineering ERP Case Study

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Industry

Mixed-Mode

Challenge

HCS Engineering, a mixed-mode metal fabricator based in Singapore, relied heavily on manual processes to manage complex production scheduling, inventory management and cost tracking. The company faced difficulties in scheduling just-in-time jobs, maintaining accurate inventory and deliveries and calculating the true costs of finished goods. These challenges limited operational efficiency and made it increasingly difficult to scale operations or meet customer expectations.

Results

By implementing Global Shop Solutions ERP, HCS Engineering revolutionized its manufacturing operations. The company achieved 90% inventory accuracy, doubled its work order accuracy and increased work order output by three times, all with just a 20–30% increase in manpower. Automation and data-driven tools from the ERP system enabled HCS Engineering to transition from manual tasks to integrated, efficient workflows, resulting in higher productivity and greater competitiveness in the Asian market.

Key Applications

Inventory, Advanced Planning & Scheduling, BOM Compare, Dashboards, Order Management, Purchasing, Tailored ERP

90%
Inventory Accuracy
3x
Work Order Output
50%
Work Order Accuracy

Global Shop Solutions has transformed our mindset from ‘everything has to be done manually, we need to add manpower’ to ‘is there a way to automate this process so we can work more efficiently?

Boon Eng

ERP Champion

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About HCS Engineering

HCS Engineering is a privately owned, mixed-mode manufacturer based in Singapore, established in 2009. The company provides turnkey engineering solutions, specializing in sheet metal and complex assemblies, serving customers throughout Asia.

The Challenge

Before implementing Global Shop Solutions, HCS Engineering struggled with manual, labor-intensive processes that made it difficult to manage just-in-time scheduling, maintain accurate inventory levels and determine the true cost of finished goods. As a provider of turnkey engineering solutions specializing in sheet metal and complex assemblies, HCS Engineering needed a more advanced approach to keep pace with growing customer demands and operational complexity.

The Solution

HCS Engineering evaluated several ERP solutions before selecting Global Shop Solutions due to its flexibility, open architecture and the ability to tailor dashboards, screens and workflows to their unique needs. As Boon Eng, ERP Champion at HCS Engineering, noted: “Global Shop Solutions offered a lot of features and capabilities to improve our business processes. What really caught our attention was the software’s flexibility and open architecture that allows easy tailoring of screens, tables, dashboards and programs to fit our company’s needs.” The company leveraged the Global Application Builder (GAB) to create custom view tables, further enhancing their manufacturing automation and data visibility. According to Boon Eng, “The ability to write our own view tables with the Global Application Builder – an SDK application that enables users to create their own customizations – is what makes Global Shop Solutions stand out from other ERP systems.” This approach empowered HCS Engineering to move away from manual, manpower-driven activities and embrace automation, as Boon Eng explained: “Global Shop Solutions has transformed our mindset from ‘everything has to be done manually, we need to add manpower’ to ‘is there a way to automate this process so we can work more efficiently?’”

The Results

The impact of Global Shop Solutions ERP was significant. HCS Engineering achieved 90% inventory accuracy and improved work order accuracy to 50%. With only a 20–30% increase in manpower, the company was able to more than triple its work order output. Enhanced automation and visibility enabled more reliable scheduling, accurate inventory management and precise cost tracking, supporting HCS Engineering’s growth and competitiveness throughout Asia.

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