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Gearench/PETOL ERP Case Study

Gearench_HydraTork_a

Industry

Mixed-Mode

Challenge

Gearench’s previous ERP system could not support their expanding operations. Reporting was manual and cumbersome, often requiring custom programming and significant time investments. Staff had to navigate multiple screens to access critical data, while quoting and order management relied heavily on manual entry. Production scheduling was inefficient, and assembling complex oil industry tools presented additional challenges. These obstacles limited Gearench’s ability to meet growing demand, manage over 40 product lines and continue their legacy of quality and service.

Results

After implementing Global Shop Solutions ERP, Gearench experienced major improvements in efficiency, data access and operational control. Reporting became immediate and intuitive, sales and quoting processes were automated, and even the most complex manufacturing jobs could be managed confidently. The company achieved its highest-ever sales month during the first month of ERP use, with no disruption to operations, positioning Gearench for sustained growth and record bookings.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, CRM, Dashboards, Document Control, Estimating & Quoting, Order Management, Sales

www.gearench.com/company.asp
8x
FASTER
1st
MONTH: HIGHEST SALES
100%
CENTRALIZED DATA
1
INTEGRATED SYSTEM

The fact that we were able to get through the largest sales month we’ve ever had with a brand new software, says a lot about how easy Global Shop Solutions is to use. We’re currently on pace to set a new annual bookings record, and Global Shop Solutions lets us handle it with ease. My materials manager constantly says he doesn’t know what we do if we were still using the old system.

David Burden

General Manager

gearench-grounds

About Gearench/PETOL

Founded in 1927 in Houston, Texas, Gearench manufactures and distributes high-quality tools for the oil industry and related sectors. Operating from an 87,000-square-foot facility in Clifton, Texas, Gearench serves customers worldwide with more than 40 product lines. Gearench has been certified under
the ISO 9001 standard since 1995, and currently maintains a quality system compliant with the ISO 9001 2008
standard. In addition, the company has earned the American Petroleum Institute (API) quality certification on many
of its oil industry products

The Challenge

Gearench faced significant operational inefficiencies due to their outdated ERP system. Reporting processes were slow and costly, requiring custom programming for every data request. Employees struggled to access real-time information, often navigating through numerous screens to find what they needed. Manual data entry slowed down quoting and order management, while the assembly of complex products like the Hydra-Tork suffered from lack of integration and visibility. As the company expanded its product lines and global reach, these inefficiencies hindered productivity and threatened Gearench’s ability to maintain high standards of quality and customer service across its 87,000-square-foot facility.

The Solution

Seeking a modern, integrated system to address their challenges, Gearench selected Global Shop Solutions ERP for its robust manufacturing capabilities and user-friendly design. The decision was driven by the need for real-time information, simplified reporting and process automation to support over 60 employees and 40+ product lines. The implementation quickly enabled staff to access actionable data through features like Supply & Demand, eliminating the need for custom programming. According to David Burden, General Manager, "Reporting was a huge problem. Everything had to be custom written by programmers, which required additional time and expense. With Global Shop Solutions, we simply go into Supply & Demand and drill down to as much information as we want." The ERP’s automation of sales and quoting processes, along with centralized document and customer management, empowered Gearench to manage complex manufacturing jobs with confidence and efficiency.

The Results

Global Shop Solutions ERP delivered measurable results for Gearench almost immediately. Reporting that once took a full day could now be completed in about an hour, as highlighted by Materials Manager Keith Hollingsworth: "What used to take me a full day, now takes about an hour with Global Shop Solutions." The company experienced its largest sales month ever during the first month of ERP deployment - a testament to both the solution’s ease of use and its operational impact. David Burden noted, "The fact that we were able to get through the largest sales month we’ve ever had with a brand new software, says a lot about how easy Global Shop Solutions is to use." Gearench improved quoting speed, cost tracking, and production scheduling accuracy, ensuring they could efficiently serve a global customer base and manage over 40 product lines. With more than 60 employees operating in an 87,000-square-foot facility, Gearench is now positioned for continued growth and record-setting performance, powered by reliable, real-time data and process automation.

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