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Harding Group ERP Case Study

harding-group-1

Industry

Display Fixture

Challenge

Prior to implementing Global Shop Solutions ERP, Harding Group relied on an outdated enterprise resource planning system with limited capabilities. This led to extensive manual processes, inconsistent financial controls, duplicate data entry and poor inventory management. As a result, inefficiencies permeated accounting, purchasing and production functions, impacting overall operational effectiveness and hindering growth potential.

Results

By deploying Global Shop Solutions ERP, Harding Group achieved a 30% reduction in inventory and a 35-40% decrease in debt load. The company improved cash flow, accelerated book closing from two months to just three weeks and enhanced order assembly speed to less than 24 hours. Real-time data visibility eliminated redundant entry, minimized shipping errors and empowered more accurate quoting - delivering measurable cost savings and a strong competitive advantage.

Key Applications

Inventory, Advanced Planning & Scheduling, Accounting, Estimating & Quoting, RFID Technology, Sales, Shipping

www.hardingdisplay.com/
35%
Decrease In Debt Load
30%
Inventory Reduction
50%
Faster Book Closings

Global Shop Solutions helps us deliver the highest quality product and service we can. It supports our speed to market initiatives, which is critical in our industry. And it helps us operate more cost-effectively by lowering costs, simplifying processes, and enhancing cash flow. It gives us a level of sophistication that I don’t think other companies of our size have, and we see that as a big advantage going forward.

Kevin Mason

CFO

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About Harding Group

Harding Group is a fourth-generation, family-owned business based in Toronto, Canada, specializing in the design and manufacturing of point-of-sale and in-store product display solutions for retail environments. Their services include temporary, semi-permanent and permanent displays, as well as co-packing, warehousing and distribution.

The Challenge

Harding Group faced mounting operational challenges due to an outdated ERP system. The legacy platform offered only basic functionality, forcing teams to rely on manual processes for critical business operations. Manual data entry led to redundant work and a lack of real-time visibility, while insufficient financial controls and poor inventory management introduced errors and inefficiencies across accounting, purchasing and production departments. These challenges stifled productivity, introduced risk and limited Harding Group's ability to scale and respond to market demands.

The Solution

Seeking a comprehensive solution, Harding Group evaluated multiple ERP vendors. According to CFO Kevin Mason, “Most of the ERP packages we looked at offered similar features and functionality, but several things about Global Shop Solutions stood out. First, it was an all-in-one package, so we didn’t have to buy it module by module. We liked the sophistication of the barcoding and wireless features, and were very impressed with how Global Shop Solutions is always updating the software.” Harding Group selected Global Shop Solutions ERP for its integrated approach and advanced features, including barcoding, wireless connectivity and continuous product enhancements. The implementation connected financial, inventory and shop floor data into a single, unified platform. This integration ensured data consistency and accuracy across departments. As Mason noted, “The superb integration of the system ensures consistency and accuracy of data across all departments. When everyone works off the same data, it dramatically reduces errors due to miscommunication, lost data, and everything that goes along with manual systems. We didn’t have that before, and the ability to do it now has literally transformed the way we operate.”

The Results

After deploying Global Shop Solutions ERP, Harding Group realized transformative results. Inventory levels were reduced by 30%, directly improving working capital and operational agility. Mason shared, “Since reducing inventory, our debt load has dropped between 35 to 40%, which has had a huge impact on cash flow.” The company accelerated its financial close, reducing book closing time from two months to just three weeks and order assembly time dropped to under 24 hours. Real-time inventory tracking and centralized data eliminated duplicate entry and minimized shipping errors. Enhanced data accuracy empowered the team to quote with confidence. "With Global Shop Solutions, we know the data is correct, so we can estimate and quote with confidence and accuracy." These measurable improvements delivered cost savings, greater speed to market, and a clear competitive advantage.

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