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CAP Fixtures ERP Case Study

cap-fixtures-plant-case-study-1

Industry

Display Fixture

Challenge

Prior to implementing Global Shop Solutions ERP, CAP Fixtures operated with fragmented production data, manual materials management and limited visibility into job costing and inventory. This led to frequent overtime, inconsistent scheduling and elevated raw material inventory, making it difficult to maintain operational efficiency and control costs in a growing, competitive retail fixtures market.

Results

With Global Shop Solutions ERP, CAP Fixtures gained real-time access to production data, achieving near zero overtime hours and empowering their team to add a second shift of 35 people to support growth. The company achieved 100% mobile-enabled warehouse efficiency and maintained stable ownership for over 30 years, all while improving on-time delivery, reducing excess inventory and enhancing data-driven decision-making across the business.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, Quality Control, Bill of Materials, Dashboards, Document Control, Shipping, Tailored ERP

capfixtures.com/
100%
MOBILE WAREHOUSE
100%
VISIBILITY
1
NEW SHIFT, NO OVERTIME
1
COMPREHENSIVE SYSTEM

The Supply & Demand screen is awesome. It’s a one-stop shop for everything you need to know about a part, customer or a job. You can keep track of virtually everything going on in your business from one screen.

Annette McLaughlin

Production Control and IT Manager

front office building

About CAP Fixtures

CAP Fixtures is a family-owned manufacturer specializing in store displays and custom fixtures for regional and national retailers, based in Columbus, Ohio. They are known for their sustainable practices and in-house metal fabrication capabilities.

The Challenge

CAP Fixtures, a family-owned manufacturer known for sustainable store displays and custom fixtures, faced growing operational complexity as demand expanded. Their manufacturing processes relied on fragmented systems for production data, manual ordering of materials and paper-based inventory tracking. This led to frequent overtime, high raw material inventory and limited visibility into job costing - creating inefficiencies and bottlenecks that impacted delivery and profitability.

The Solution

Recognizing the need for a unified, integrated platform, CAP Fixtures evaluated their options and selected Global Shop Solutions ERP for its robust manufacturing capabilities, mobile tools and comprehensive reporting. The production team quickly embraced the ERP’s real-time dashboards and advanced scheduling features, gaining the visibility required to manage complex workflows. As Annette McLaughlin, Production Control and IT Manager, noted: “Global Shop Solutions gives us the visibility we need to manage the entire production process more efficiently and effectively.” The mobile-enabled warehouse tools empowered shop floor operators to track inventory, manage quality control, and access job costing data instantly. According to Annette, “QC is faster, easier and more accurate with Global Shop Solutions.”

The Results

The impact was immediate and measurable. CAP Fixtures reduced overtime to near zero hours, a dramatic shift enabled by precise capacity planning and scheduling. "With Global Shop Solutions, we’ve gotten so efficient at projecting capacity and scheduling workflow that we’ve run very little overtime this year," said Annette McLaughlin. The company expanded operations by adding a second shift, bringing on 35 new team members without sacrificing efficiency. Warehouse operations became 100% mobile-enabled, eliminating manual errors and expediting inventory control. Ownership stability continued for over 30 years, underpinned by better data-driven decisions and continuous improvement. Feature-rich ERP tools such as the Supply & Demand screen empowered users at every level: “The Supply & Demand screen is awesome. It’s a one-stop shop for everything you need to know about a part, customer or a job.” Today, CAP Fixtures delivers quality products on time, every time, with the confidence and agility that comes from a fully integrated manufacturing ERP platform.

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