Cardinal Systems, Inc. ERP Case Studuy

The Challenge

Cardinal Systems managed a complex operation with 300+ employees and hundreds of daily orders. However, legacy software and heavy reliance on manual procedures created significant inefficiencies. The inability to accurately track labor and overhead costs, coupled with delayed shop floor data capture and extended inventory count cycles, hampered productivity and financial clarity. As Denise Gilbert, ERP Support Specialist, described: "Our old software wasn’t strong enough for our manufacturing environment. Consequently, we had a lot of manual procedures in place that required large amounts of time." Cardinal Systems needed a robust, integrated solution to address these critical process and data challenges.

The Solution

Seeking to modernize their manufacturing operations, Cardinal Systems evaluated solutions that could unify production, inventory and financial data management. The company selected Global Shop Solutions ERP for its comprehensive automation capabilities and proven track record in manufacturing environments. As Denise Gilbert noted, "Our biggest cost problem was labor and overhead. We simply weren’t able to grasp what any of that was costing us. Not only did we want accurate costing, but we also wanted to do it faster." Implementation of Global Shop Solutions ERP brought advanced features like BOM Compare, Nesting Interface and GS Mobile, giving the team real-time access to accurate data, automating transactions and consolidating financials across divisions. Automation extended into accounting, enabling single-click financial consolidation and deeper operational maturity. "With BOM Compare, Nesting Interface software, GS Mobile and many other automation tools we’re constantly learning how to make things better. Even accounting has made significant strides. We can see where we are financially and know its accurate, and we can consolidate financials from both divisions with one push of a button. Thanks to Global Shop Solutions, Cardinal Systems has become a more mature and sophisticated company. It’s great to be up to speed with the 21st century!" shared Gilbert.

The Results

Implementing Global Shop Solutions ERP delivered measurable improvements across Cardinal Systems’ operations. On-time production data accuracy improved by 50%, supporting more reliable scheduling and resource allocation. Inventory count times dropped dramatically, from 2.5 days down to just 6-8 hours, a critical gain in operational efficiency. Real-time visibility into labor and material costs empowered leadership to better manage margins and support data-driven decisions. With automation, the team processes over 300 orders daily while maintaining a high level of accuracy and control. These results underscore the impact of a fully integrated ERP system in modernizing manufacturing management and positioning Cardinal Systems for continued success.