WePackItAll™ ERP Case Study

The Challenge

With specialized certifications and a client base requiring Kosher, Halal and organic processing, WePackItAll faced stringent regulatory demands. The need to comply with FDA code CFR21/Part 111, which mandates precise lot and expiration tracking for nutritional supplements, was paramount. However, manual data entry and fragmented inventory processes created challenges in maintaining real-time traceability, regulatory documentation and efficient job processing - particularly for custom and complex orders.

The Solution

Recognizing the need for a comprehensive, adaptable system, WePackItAll evaluated solutions that could unify inventory, compliance and job management. The company selected Global Shop Solutions ERP for its robust lot tracking, document control and custom routing capabilities. Implementation of the Global Application Builder (GAB) enabled automation of critical workflows and reduction of manual entry. COO David Hoover highlighted, “Much of our business falls under the FDA code CFR21/Part 111, which governs nutritional supplements. For recall purposes, we have to fully track everything that comes through by lot codes and expiration dates. Global Shop Solutions gives us the ability to do that with just a few clicks of the mouse.” The ERP’s flexibility allowed WePackItAll to accommodate simple and complex routings tailored to their unique production environment: “The amazing thing about Global Shop Solutions is that while it isn’t really built for our type of business, it’s flexible enough to adapt to our environment. This gives us the ability to fabricate simple and complex routings that take into consideration all the different aspects of our custom work.”

The Results

With Global Shop Solutions ERP, WePackItAll achieved a 30% reduction in raw materials and finished goods inventory value and raised inventory accuracy from 93.2% to 99.7%. Automated job setup and inventory transactions, powered by GAB, eliminated hundreds of manual entries, allowing staff to focus on value-added activities. Lot and bin-level tracking improved both regulatory compliance and customer service. COO David Hoover noted, “This saves a huge amount of time and also improves the quality of information at the point of decision-making. Moreover, it demonstrates the ability to expand Global Shop Solutions beyond its out-of-the-box capabilities without the expensive coding usually required by other software.” The speed and accessibility of data transformed the company’s operational agility: “The speed at which we collect, access and analyze data has grown by leaps and bounds. More important, it has greatly improved our ability to make critical decisions quickly and with confidence.”