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Tilo Industries ERP Case Study

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Industry

Wood

Challenge

Tilo struggled with disconnected accounting and database systems that resulted in poor visibility and limited control over manufacturing operations. Inefficient shop floor management, inconsistent job costing, excess inventory, and manual scheduling processes hindered the company's ability to meet its quality and delivery standards.

Results

Following the deployment of Global Shop Solutions ERP, Tilo experienced a 32% boost in shop floor efficiency, improved accuracy in job costing, a 46% reduction in inventory, and a significant increase in on-time delivery rates from 75% to 98%. The integrated ERP solution enabled precise purchasing, real-time data access, and positioned the business for sustained, scalable expansion.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, Quality Control, Job Costing Accounting, CRM, Shop Management

32%
Increase In Shop Floor Efficiency
46%
Reduction In Inventory
98%
On-Time Delivery Rate

With Global Shop Solution’s ability to manage multiple locations, the flexibility to adjust the system to the way we do things, the ease of use and the outstanding customer support, we know we won’t outgrow the software. We see it as the driving force behind our growth for many years to come.

Tim Yoder

Owner

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About Tilo

Tilo is a family-owned manufacturing business in Lewisburg, Pennsylvania, specializing in natural hardwood architectural millwork, mouldings, furniture and cabinet components for builders, contractors and manufacturers.

The Challenge

Before adopting Global Shop Solutions ERP, Tilo faced significant operational challenges. Their reliance on separate accounting and database systems led to fragmented data and process inefficiencies. Shop floor operations suffered from a lack of real-time visibility, making it difficult to track job progress, manage labor costs and ensure accurate job costing. Inventory levels were frequently higher than necessary, tying up capital and space while manual scheduling processes limited the company's ability to respond to customer demands and maintain consistent on-time delivery.

The Solution

Seeking to address these inefficiencies, Tilo evaluated potential ERP solutions with an emphasis on shop floor control, purchasing, quality management and customer relationship management. According to Owner Tim Yoder, "First and foremost, we wanted better shop floor control and purchasing. We also wanted to improve quality control and customer relationship management. Global Shop Solutions had everything we wanted in these and other areas of the business." The selection of Global Shop Solutions was driven by its comprehensive manufacturing ERP capabilities, including advanced modules for scheduling, inventory management, job costing and reporting. Implementation included the deployment of Shop Floor Data Collection barcode scanners at every workstation, enabling workers to log in and out of job sequences for accurate, real-time tracking. As Plant Operations Manager Linus Yoder noted, "Workers now log in and out of each job sequence using the Shop Floor Data Collection barcode scanners at every workstation. This gives us fast, accurate tracking of all time and labor costs." The integrated system also provided full traceability and eliminated the risk of lost information, as Linus Yoder emphasized: "With Global Shop Solutions, nothing gets lost in the shuffle."

The Results

The impact of Global Shop Solutions ERP on Tilo has been profound and measurable. Shop floor efficiency surged by 32%, enabling the company to complete more work with the same resources. Inventory was reduced by 46%, leading to lower carrying costs and more effective use of working capital. On-time delivery performance improved dramatically, rising from 75% pre-ERP to 98% after implementation, enhancing customer satisfaction and competitiveness. The ERP platform also brought greater accuracy to job costing and pricing, supporting smarter purchasing decisions and robust financial oversight. 

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