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QTA Machining, Inc. ERP Case Study

QTA-CMM

Industry

Machine Shop

Challenge

QTA Machining struggled with inefficient, manual processes and disconnected systems that led to scheduling challenges, administrative burdens and consistently low on-time delivery rates. Their previous ERP and accounting solutions lacked the real-time visibility and automated controls necessary to effectively manage complex production workflows, resulting in long paper trails, redundant data entry, difficulty coordinating outside services and limited ability to meet customer expectations for delivery and quality.

Results

By implementing Global Shop Solutions ERP, QTA Machining nearly doubled its on-time delivery rate from 45% to 80%, achieved a 99.67% quality rating and increased net sales by 20%. The software enabled automated scheduling, reduced administrative work and paper usage, improved traceability and empowered staff with real-time data for more responsive customer service and efficient workflow management.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, Quality Control, Accounting, CRM, Document Control, Paperless, Shop Management

www.qtamachining.com/
2x
Improved On-Time Delivery Rate
99.67%
Quality Rating
20%
Increase In Net Sales

Global Shop Solutions is a true front-to-back ERP system that has the functionality to manage every aspect of the business. The system’s scalability and versatility is by far the most impressive part of the software.

Matt Pelczynski

Executive

qta-2

About QTA Machining

QTA Machining is a custom machine shop based in Buffalo, New York, serving diverse industries across the U.S. and Canada. Founded in 1996, the company specializes in manufacturing complex and precision parts, with a strong reputation for quality and the ability to handle difficult precision jobs. QTA Machining operates out of 27,000 square feet and is ISO 9001:2015 compliant.

The Challenge

QTA Machining built its reputation on quality and precision for customers across the U.S. and Canada. However, the company's growth was constrained by inefficient, manual processes and disconnected legacy systems. Scheduling jobs was time-consuming and error-prone, paper documentation was overwhelming and redundant manual data entry created delays and increased risk of mistakes. These issues were compounded by difficulties in managing outside services, ultimately resulting in a low on-time delivery rate of just 45% and administrative bottlenecks that hindered both productivity and customer responsiveness.

The Solution

Recognizing the need for a more integrated and automated approach, QTA Machining evaluated ERP solutions that could address their unique operational challenges. After exploring several options, the team selected Global Shop Solutions for its comprehensive Advanced Planning & Scheduling (APS) capabilities and real-time Shop Floor Data Collection. As Matt Pelczynski, Executive for QTA Machining, notes: “We selected Global Shop Solutions primarily for its Advanced Planning & Scheduling (APS) application and the real-time data collection through the Shop Floor Data Collection screen. After seeing its robust capabilities in a live demo, Global Shop Solutions was clearly the best choice for our needs.” The transition empowered QTA Machining to automate job scheduling, improve traceability and provide staff with immediate access to critical production data, all within a single platform designed to support the complex requirements of precision manufacturing.

The Results

The impact of Global Shop Solutions ERP on QTA Machining was immediate and measurable. The company nearly doubled its on-time delivery rate, achieving 80% on-time performance versus the previous 45%. Quality ratings soared to 99.67% and net sales increased by nearly 20%. Administrative workloads were reduced, paper usage dropped significantly and the unified system improved job scheduling, traceability and overall employee morale. As Matt Pelczynski shared, “Since implementing Global Shop Solutions, our net sales have increased nearly 20%.” These results demonstrate how advanced manufacturing ERP can empower custom job shops like QTA Machining to deliver quality parts on time, every time, while driving business growth and efficiency.

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