Panoramic, Inc. ERP Case Study

Industry

Packaging

Challenge

Panoramic, a customer-focused packaging manufacturer based in Janesville, Wisconsin, encountered critical obstacles with its previous ERP system. The legacy solution was inflexible, costly and unreliable, offering limited support and poorly integrated modules. As a result, Panoramic could utilize only 25% to 30% of the system's capabilities. These limitations led to inefficient scheduling, challenging inventory management, high overhead and delayed responsiveness to customer demands - ultimately impacting on-time delivery and overall operational performance.

Results

After implementing Global Shop Solutions ERP, Panoramic experienced transformative results across their operations. Production scheduling and inventory controls improved significantly, driving on-time delivery rates from the high 70% range to over 95%. The company reduced front office administrative staff by 70% and shortened month-end book closing time from several weeks to less than one day. Panoramic benefited from real-time data, lower labor costs and enhanced flexibility, empowering the business to respond rapidly to customer needs and maintain industry leadership.

Key Applications

Inventory, Advanced Planning & Scheduling, Purchasing, Shop Management

www.panoramicinc.com/

95%

On-Time Delivery Rates

70%

Admin Staff Reduction

97%

Faster Month-End Close

100%

Real-Time Visibility

Global Shop Solutions has helped Panoramic succeed because it’s put the important information in the hands of the people who need it the most and on a timelier basis. And, most critically, it’s more accurate information than anything we’ve had in the past.

Charlie Miller

Chief Financial Officer

About Panoramic

Panoramic is a customer-focused packaging company based in Janesville, Wisconsin, specializing in retail and industrial thermoformed packages, parts and process trays. Formerly the packaging division of The Parker Pen Company, Panoramic has become an industry leader in flexible, cost-effective packaging solutions.

The Challenge

Panoramic specialized in delivering retail and industrial thermoformed packaging solutions, but was hindered by the limitations of its previous ERP system. The software's lack of integration, high maintenance costs and poor support resulted in inefficient production scheduling, unreliable inventory management and excessive overhead. Only a fraction of the system's capabilities were used, leaving Panoramic unable to achieve its desired operational efficiency. As Richard Holznecht, President, noted: "With our previous ERP software vendor, there was a general lack of continuity of service...we ended up using only 25% to 30% of the capability of the system. And, when you throw in the high maintenance fees on top of it, well, for us the software just proved to be a very inefficient system."

The Solution

Recognizing the need for a more robust and integrated solution, Panoramic selected Global Shop Solutions ERP software to address its operational challenges. The decision was driven by the system's comprehensive integration across accounting, customer service, inventory and quality control, as well as its features like Auto Purchasing, Auto Scheduling and custom reporting. Charlie Miller, Chief Financial Officer, emphasized: "The fact that Global Shop Solutions is fully integrated has been its best attribute for us and what we do here at Panoramic. It does it all, from accounting to customer service and inventory controls to quality controls in each aspect of our manufacturing." With Global Shop Solutions, Panoramic gained real-time data visibility and operational control, enabling them to enhance production and administrative processes.

The Results

The adoption of Global Shop Solutions ERP software delivered measurable improvements for Panoramic. On-time delivery rates increased from the high 70% range to over 95%, reflecting superior production scheduling and inventory control. Administrative staffing was reduced by 70%, and month-end book closing time dropped from three to four weeks to less than one day. As Charlie Miller observed: "Since we've started using Global Shop Solutions, we've improved from a low of the high 70s to over 95% on-time delivery today. As a result of our better scheduling, there is no doubt that both our direct and indirect labor costs have gone down considerably." Furthermore, he added: "Before Global Shop Solutions, we had a lot of overhead and administration costs for both accounting and human resources. Closing out our books for each month end would often take three to four weeks to finish. Now, with Global Shop Solutions ERP software, we've been able to trim back our front office administration staff 70%...and we're able to close our books in less than one day at the end of each month." The seamless integration and real-time data provided by Global Shop Solutions enabled Panoramic to optimize operations, reduce costs and deliver superior service to its customers.