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EPTAM Precision Plastics ERP Case Study

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Industry

Plastic

Challenge

As EPTAM experienced rapid growth, expanding from 3 to over 90 employees and increasing facility size to 62,000 square feet, the company faced mounting challenges in managing operational complexity and maintaining cost controls. Manual processes, redundant paperwork and fragmented data systems limited EPTAM's ability to efficiently coordinate shop floor and front office activities. The lack of real-time data integration hindered proactive decision-making and slowed efforts to drive productivity and scale the business.

Results

With Global Shop Solutions ERP, EPTAM achieved substantial improvements in operational efficiency, capacity planning, and cost management. Sales grew by 50% over three years while indirect costs remained flat and the workforce scaled to over 90 employees. The implementation enabled EPTAM to reduce administrative overhead, adopt largely paperless processes, and equip employees with real-time shop floor data across 19 stations. Enhanced Advanced Planning & Scheduling (APS) functionality supported on-time delivery, while comprehensive software integration fostered greater transparency and control throughout manufacturing operations.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, Job Costing Accounting, CRM, Document Control, Paperless, Shop Management

eptam.com/
50%
Sales Growth
0%
INCREASE IN INDIRECT COSTS
30x
Employee Growth
1
Integrated System

Global Shop Solutions allows us to do more with the same number of people. We do things smarter with Global Shop Solutions, and the software really provides us with a better way of managing our business.

Kathy Morin

Controller

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About EPTAM Precision Plastics

EPTAM is a leading machining and fabrication company based in Northfield, New Hampshire, specializing in precision components for industries such as aerospace, medical, power generation, defense and printing machinery. Founded in 1981, EPTAM operates from a state-of-the-art 62,000-square-foot facility and has grown to over 90 employees.

The Challenge

EPTAM encountered significant complexity as it expanded to a 62,000-square-foot facility and grew its workforce from just three to over 90 employees. The company relied heavily on manual processes and paperwork, which created inefficiencies, inconsistent data and delays in both front office and production workflows. As EPTAM's operations scaled to meet the demands of industries such as aerospace and medical devices, the need for a robust, integrated ERP system became critical to ensure cost-efficient growth, data accuracy and timely decision-making.

The Solution

Seeking to modernize their operations and support ongoing expansion, EPTAM selected Global Shop Solutions ERP for its comprehensive manufacturing-specific capabilities. The decision was driven by the need to centralize data, enable real-time shop floor visibility and provide advanced modules for capacity planning, costing, quality and scheduling. EPTAM implemented 19 shop floor data stations and leveraged APS to optimize scheduling and resource allocation, while software upgrades facilitated a transition to paperless operations and integrated data collection across departments.

The Results

The transformation driven by Global Shop Solutions ERP delivered measurable business outcomes for EPTAM. Over three years, the company achieved 50% sales growth while keeping indirect costs flat, a testament to significant improvements in cost efficiency and operational control. Facility expansion to 62,000 square feet and workforce growth to over 90 employees were supported by real-time data access and improved planning. President Jeff Hollinger noted, "Our business has grown 50% in the past three years, but our indirect costs are exactly the same. It’s really amazing what Global Shop Solutions has done for us in managing our costs." The adoption of 19 shop floor data stations enabled instant visibility into labor and production metrics, while front office digitalization reduced paperwork and increased productivity. Plant Manager John Nesteruk added, "Some of our front office changes made by having Global Shop Solutions are really helping us to go paperless throughout the plant." EPTAM now operates with enhanced capacity planning, on-time delivery and a scalable ERP foundation for future growth.

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