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K&B Industries ERP Case Study

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Industry

Energy, Oil & Gas

Challenge

K&B Industries encountered operational challenges as rapid growth exposed the limitations of their legacy ERP system. Reliance on spreadsheets and fragmented data sources resulted in manual-intensive processes for order entry, inventory management and financial reporting, impeding productivity and real-time decision making. Inadequate customer support from their prior system further constrained their ability to respond quickly to client demands and maintain high standards of quality and compliance.

Results

With Global Shop Solutions ERP, K&B Industries achieved measurable improvements across key manufacturing workflows. Manual work was reduced by 90%, order entry time was cut by half and month-end close processes accelerated from 6-7 days to just 3. The integrated ERP platform enhanced inventory accuracy, enabled real-time shop floor visibility and supported advanced job costing tools for precise labor tracking. Customer service improved with immediate access to critical production and client data, empowering K&B Industries to confidently manage over 1,000 jobs in production and deliver excellence to their customers.

Key Applications

Inventory, Shop Floor Data Collection, Job Costing Accounting, Accounting, CRM, Sales

www.kb-industries.com/
90%
Reduction In Manual Work
50%
Reduction In Order Entry Time
50%
Cut In Month-End Close Time

The best thing about Global Shop Solutions is that we now have all the information in one integrated database.

Danny Jordan

Chief Financial Officer

The people at Global Shop Solutions have been phenomenal in terms of support. Service is a real strength of their organization, and going forward we have a lot of confidence that they will be there for us when we need them.

Danny Jordan

Chief Financial Officer

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About K&B Industries

K&B Industries is a leading manufacturer supporting the oil and natural gas industry, specializing in threading premium connections and producing over 100 different licensed thread connections. The company operates multiple production facilities in Louisiana and Texas, serving major clients like Halliburton, BP and U.S. Steel. The company is ISO 9001:2008 and ISO/TS 29001 certified and holds numerous industry certifications, including API Specifications Q1, 5CT, 7-1, 16A and 6A.

The Challenge

K&B Industries experienced substantial growth that quickly outpaced the capabilities of their existing ERP system. Operations became increasingly complex, with a patchwork of spreadsheets and disconnected data sources driving up manual workload and increasing the risk of errors. Delays in order entry, inventory inaccuracies and lengthy financial reporting cycles hindered the company's ability to maintain high service levels and support demanding clients.

The Solution

Recognizing the need for a modern, integrated approach, K&B Industries evaluated solutions that could automate their workflows and centralize business-critical data. After careful consideration, the company selected Global Shop Solutions ERP for its comprehensive manufacturing modules, real-time data capabilities and proven support team. According to Danny Jordan, CFO at K&B Industries: “Our old patchwork of spreadsheets, offline reports and printed documents required a lot of ‘pencil whipping’ to make things happen. In less than a year, we’ve eliminated 90% of that manual work by putting it in Global Shop Solutions.” The implementation enabled K&B Industries to automate order entry, inventory tracking and financial reporting, while custom tools facilitated advanced job costing, including overtime and shift differentials. The dedicated support from Global Shop Solutions ensured a smooth transition and instilled long-term confidence in the partnership.

The Results

K&B Industries realized transformative results with Global Shop Solutions ERP. Manual administrative work was reduced by 90%, freeing up staff for more value-added tasks. Order entry time was cut by 50%, accelerating response to customer demands. Month-end close cycles dropped from nearly a week to just 3 days, enabling faster and more accurate financial insights. The company now manages over 1,000 jobs in production with real-time shop floor visibility and robust inventory management, significantly enhancing operational control. As Danny Jordan shares: “Global Shop Solutions didn’t just save a few minutes here and there on our order entry process; it literally cut the time in half by eliminating all the duplication required with our previous system. The ability to get quotes out quickly is critical in our industry, and Global Shop Solutions enables us to do that.” Moreover, he notes: “The people at Global Shop Solutions have been phenomenal in terms of support. Service is a real strength of their organization, and going forward we have a lot of confidence that they will be there for us when we need them.”

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