Skip to content
SCHEDULE A DEMO

Fullerton Tool Company ERP Case Study

fullerton-1

Industry

Make-to-Stock

Challenge

Fullerton Tool faced mounting pressure to reduce lead times and consistently meet customer due dates in an increasingly competitive environment. Their legacy ERP system struggled to coordinate more than 2,500 active work orders and up to 250 jobs due each day, resulting in frequent production bottlenecks and inefficient labor utilization. The existing system lacked the real-time visibility and scalability required to manage growing production volumes, optimize resource allocation and support future expansion.

Results

After deploying Global Shop Solutions ERP, Fullerton Tool realized a 20-30% improvement in on-time delivery and achieved 40% revenue growth. Enhanced scheduling, real-time job costing and advanced traceability empowered the company to optimize labor, minimize bottlenecks and drive lean manufacturing practices. The ERP system’s scalability and flexible customizations delivered substantial time savings and positioned Fullerton Tool for continued growth.

Key Applications

Inventory, Advanced Planning & Scheduling, Job Costing Accounting, Sales, Shop Management

fullertontool.com/
30%
Increase In On-Time Delivery
40%
Revenue Growth
1
Centralized System

Bottom line is that Global Shop Solutions gives you a complete business management tool. From estimating to shipping to service afterwards, it does a great job of covering all the main areas of a manufacturing business.

Gary Bruff

Vice President of Manufacturing

fullerton-2

About Fullerton Tool Company

Fullerton Tool, headquartered in Saginaw, Michigan, is a third-generation, family-owned business specializing in the design and production of high-quality solid carbide cutting tools for the automotive, aerospace and medical industries. Founded in 1942, Fullerton Tool serves domestic and international markets and is ISO 9001:2008 certified.

The Challenge

As their production demand increased, Fullerton Tool managed over 2,500 active work orders and up to 250 jobs due per day. Their legacy ERP system could not provide the real-time shop floor visibility or advanced scheduling capabilities needed to reduce lead times or reliably meet customer due dates. Without integrated data and scalable processes, the company risked production bottlenecks, inefficient labor allocation and missed growth opportunities.

The Solution

Recognizing the need for a transformative solution, Fullerton Tool evaluated multiple ERP options before selecting Global Shop Solutions ERP software for its fully integrated features and growth-oriented design. Vice President of Manufacturing Gary Bruff explained, “At the time, we were struggling to reduce our lead times and still hit customer due dates. We needed an ERP solution that provided better visibility into shop floor data. We also wanted a system that could grow with us so we wouldn’t have to go looking for a new one in five or 10 years. Global Shop Solutions’ fully integrated system had what we were looking for in both areas.” The implementation of Global Shop Solutions enabled Fullerton Tool to benefit from advanced planning and scheduling, real-time job costing and customizable workflows that supported lean manufacturing and continuous improvement. As Bruff highlighted, “The system provides a great foundation to support our growth because it’s designed to grow with us. As we add more machines and people, the system scales with us. That’s one of the main reasons we acquired the software in the first place. It doesn’t just fit our current size; it fits what we’re trying to do for the long term.”

The Results

Fullerton Tool experienced measurable operational and financial gains following the adoption of Global Shop Solutions ERP. On-time delivery rates improved by 20-30%, directly impacting customer satisfaction and market competitiveness. The company’s revenue grew by 40%, fueled by more efficient scheduling, optimized labor allocation and real-time data-driven decision-making. The ERP’s scalability ensured Fullerton Tool could expand operations without disruption, while customizations generated significant time savings in daily processes.

Ready to get started?

SCHEDULE A DEMO