Compac Furniture ERP Case Study
Industry
Furniture
Challenge
Compac Furniture’s previous ERP system created major inefficiencies: product data had to be manually imported and exported, making bill of materials (BOM) and router creation slow and error-prone. Inventory management lacked precision, labor cost tracking was cumbersome and administrative tasks consumed excessive time. As New Zealand’s largest bedroom furniture manufacturer, Compac needed a modern, integrated solution to keep pace with growing customer and production demands.
Results
With Global Shop Solutions ERP, Compac automated design data imports, greatly reducing the effort to create and maintain BOMs and routers. The system enhanced inventory accuracy, enabled detailed labor cost tracking and provided real-time dashboards for production and labor metrics. These improvements resulted in faster turnaround times, more accurate pricing and significant administrative efficiency gains, especially through CRM integration. Compac experienced measurable productivity improvements, better management decision-making and strengthened customer service.
Key Applications
Inventory, Job Costing Accounting, Bill of Materials, BOM Compare, CAD Interface, CRM, Dashboards, Routing, Tailored ERP
Having all the data live in the system has reduced our administrative time and overhead. Our costing is more timely and accurate, which allows us to adjust our pricing when necessary and still make margins. And Global Shop Solutions provides great service and support. It’s everything we were looking for in an ERP system.
Ken Simpson
Business Development Manager
About Compac Furniture
Compac is New Zealand’s largest manufacturer of bedroom furniture, offering assembled and flatpack products to both retail and commercial customers. Located in Dargaville, the company serves a wide market with a diverse range of furniture products.The Challenge
Compac faced significant operational inefficiencies due to a legacy ERP system that required manual processing of critical data. Creating bills of materials (BOMs) and routers involved labor-intensive imports and exports, increasing the risk of error and delaying production workflows. Inventory tracking lacked granularity, labor costs were difficult to calculate in real time and administrative and customer service tasks were time-consuming. As the business grew, these issues threatened Compac’s ability to maintain quality and responsiveness in a competitive furniture market.
The Solution
Seeking a customizable, robust ERP platform with responsive support, Compac evaluated its options and chose Global Shop Solutions. This decision was driven by the need for an ERP partner capable of producing sophisticated solutions while still offering personalized service. As Ken Simpkin, Business Development Manager, noted: “We wanted a customizable package from a company big enough to produce a sophisticated ERP product but small enough to listen. The product was competitively priced, and Global Shop Solutions was very responsive to our needs.” Implementation of Global Shop Solutions’ ERP software allowed Compac to automate the import of design data, drastically reducing manual data entry. Custom dashboards delivered real-time shop floor visibility, and CRM integration helped optimize administrative workflows and customer service.
The Results
Adopting Global Shop Solutions led to measurable gains for Compac. The automation of 30–40 BOM lines eliminated manual bottlenecks, while production teams could efficiently coordinate 5–6 technicians per workstation and manage 20–30 jobs per schedule. With 28 days of historical data accessible for analysis, managers could identify trends and make data-driven decisions. Ken Simpkin reflected on the transformation: “We now know exactly what’s going on in the shop floor at any given time, which allows us to make better management decisions. We can create new products faster, and we’ve also seen significant productivity improvements on the admin side, especially with the CRM application.” The centralization of live data in the ERP reduced administrative overhead and enhanced cost accuracy, as Ken noted: “Having all the data live in the system has reduced our administrative time and overhead. Our costing is more timely and accurate, which allows us to adjust our pricing when necessary and still make margins. And Global Shop Solutions provides great service and support. It’s everything we were looking for in an ERP system.”