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ClockSpring|NRI ERP Case Study

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Industry

Energy, Oil & Gas

Challenge

Before adopting Global Shop Solutions ERP, ClockSpring|NRI relied on an outdated, fragmented system that offered only basic inventory and financial tracking. This limited their ability to accurately determine job costs, measure production efficiencies and maintain consistent quality standards. The lack of integrated, real-time data led to restricted operational visibility and hindered effective decision-making across the organization.

Results

After implementing Global Shop Solutions ERP, ClockSpring|NRI gained comprehensive, real-time access to job costing, production metrics and gross margin data. The unified system improved accuracy in capturing labor, materials and overhead, while embedding quality control directly into production workflows. Enhanced data visibility enabled ClockSpring|NRI to prioritize their 10-15 core products, optimize inventory and introduce employee incentive programs based on reliable performance metrics. These advancements resulted in greater efficiency, simplified operations and measurable increases in profitability and business growth.

Key Applications

Inventory, Quality Control, Job Costing Accounting, Dashboards, Sales, Shop Management

www.cs-nri.com
100%
Job Visibility
100%
Cost Visibility
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INTEGRATED SYSTEM

The efficiencies we have developed through Global Shop Solutions allow us to reinvest more money in the business. The more we deploy resources to their best and highest use, the more we can grow the business. The visibility of data in Global Shop Solutions allows us to determine where to invest our money to grow the business and get the best return on that investment.

Richard Lazzara

Founder

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About ClockSpring|NRI

ClockSpring|NRI is a leader in the research, development, engineering, design and manufacturing of composite strengthening systems for restoring, protecting and reinforcing pipes, pipelines and civil structures. Founded in 1982 and headquartered in Riviera Beach, Florida, with additional offices in Texas, Oklahoma and Poland, ClockSpring|NRI serves a broad range of markets including oil and gas, construction, marine and more.

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The Challenge

ClockSpring|NRI faced significant operational hurdles due to an outdated system. Relying on basic inventory and financial software, the company struggled with insufficient cost visibility, fragmented data management and limited ability to track production efficiencies or enforce consistent quality control. These constraints made it challenging to accurately allocate costs, manage resources and support informed, timely decision-making necessary for growth in competitive markets such as oil and gas, construction and marine.

The Solution

Recognizing the need for integrated data management and greater operational transparency, ClockSpring|NRI evaluated ERP solutions to modernize its manufacturing processes. The decision to implement Global Shop Solutions ERP in 2012 was driven by the platform’s capacity to deliver real-time, actionable insights across production, quality and financial performance. According to Chris Lazzara, President, “Global Shop Solutions gives us solid data that we can rely on and it does it in real time. Overall, visibility of data is by far the biggest benefit we’ve gotten out of the system.” The ERP system empowered ClockSpring|NRI to accurately track job costs, monitor technician performance and enforce compliance with ISO procedures and document control. This comprehensive integration enabled the company to manage 10-15 core products with precision, laying the foundation for operational excellence.

The Results

With Global Shop Solutions ERP going live in March 2013, ClockSpring|NRI achieved a step change in efficiency and profitability. The company now benefits from real-time visibility into every aspect of manufacturing, from sales orders and inventory to labor absorption and quality metrics. As Vice President of Operations Jordan Griffith notes, “With Global Shop Solutions, we can narrow gross margins down not just to product lines or categories, but to individual products. The visibility of data in Global Shop Solutions makes us more efficient at manufacturing and gives us the ability to make those kinds of decisions.” Employee performance is rigorously tracked, with accurate data supporting incentive programs and continuous improvement initiatives: “We use Global Shop Solutions to track the quality, efficiency and absorption performance of each technician on their machine. We also check their ISO procedures and make sure they use Document Control to have the right documents in place, issue the correct lot numbers to the job and things like that.” These capabilities enabled ClockSpring|NRI to focus on high-margin products, reduce operational complexity and drive measurable business growth, supported by over four decades of innovation.

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