California Gasket and Rubber Corporation ERP Case Study

The Challenge

CGR manufactures custom gaskets, hoses and rubber components for industries with precise requirements, such as aerospace and emergency services. As CGR expanded to manage multiple divisions and serve both domestic and international customers, their legacy software struggled to keep pace. The old system lacked the flexibility to handle complex transactions between divisions, made it difficult to access accurate, real-time production data and could not adequately secure proprietary rubber formulas. CGR also faced increasing demands for ISO certification documentation, which required robust tracking and rapid retrieval. These challenges hindered productivity, created data silos, and put on-time delivery commitments at risk.

The Solution

Recognizing the need for a more agile and integrated system, CGR evaluated potential ERP solutions that would enable efficient production management and regulatory compliance. Global Shop Solutions ERP stood out for its manufacturing focus, adaptability and ability to support secure data management across multiple operations. According to Scott Franklin, Vice President of Operations, “Global Shop Solutions ERP software was able to design a system to securely store this information, to have it quickly retrievable and, most importantly, have the process function painlessly. From the start, Global Shop Solutions ERP software was a very flexible system, and that was particularly good for us.” Implementation began with centralizing inventory and formula management, configuring real-time shop floor data collection and automating ISO documentation workflows. The system’s intuitive design encouraged employees to rethink processes and become more cost-conscious, supporting a culture of continuous improvement.

The Results

Since deploying Global Shop Solutions ERP, CGR has managed two divisions for over 20 years on the platform, expanded into more than three international markets and improved on-time delivery metrics. The ERP’s robust inventory control and production planning features provide management with actionable business intelligence and support highly accurate estimating. Employees report greater process and procedure awareness, as noted by Franklin: “In a lot of ways, having Global Shop Solutions ERP software has forced our employees to think about the way they do their jobs and about manufacturing in general. Our employees are now more cost conscious, more process and procedure aware, because of Global Shop Solutions.” Secure, instant access to proprietary formulas and automated ISO documentation have strengthened CGR’s quality and compliance posture. As Franklin summarizes, “Global Shop Solutions has helped our company succeed because it has really forced us to think about what it is we’re doing, rather than just blindly going about the busy work of day-to-day production. With Global Shop Solutions, we’re able to sit back and think about what we’re doing, how we’re doing it and ultimately discover the right way to do it.”