Archer Advanced Rubber Components ERP Case Study
Industry
Rubber
Challenge
Archer Advanced Rubber Components faced mounting operational complexity as business growth outpaced the capabilities of their previous system, which relied on QuickBooks and manual spreadsheets. The absence of real-time visibility into inventory and order status led to process bottlenecks, while siloed departmental information hindered effective collaboration. Manual workflows increased the risk of errors and delayed decision-making, limiting the company’s ability to scale efficiently and respond promptly to customer demands.
Results
With Global Shop Solutions ERP, Archer Advanced Rubber Components achieved real-time access to critical business information across all departments. Order tracking and inventory management became centralized and accurate, enabling data-driven decisions. Administrative efficiency improved so significantly that the company managed a 30% growth in business and supported over 800 active part numbers without increasing administrative headcount. Inventory costs were reduced, on-time delivery rates remained consistently high and customer response times improved - positioning Archer Advanced Rubber Components for continued competitive success.
Key Applications
Inventory, CRM, KPIs, Sales, Tailored ERP
Global Shop Solutions takes all the information about our customers, their orders and their parts and puts it all in one place where everybody can look at it. As a result, we communicate better, we work more efficiently and we can serve our customers better. That’s a powerful tool to have in a growing company.
George Halages
President
About Archer Advanced Rubber
Archer Advanced Rubber is a precision manufacturer based in Winston-Salem, North Carolina, specializing in lathe-cut seals, gaskets, molded components, extrusions and die-cut products from a variety of elastomer materials. Serving multiple industries including appliances, automotive, and marine, Archer Advanced Rubber is ISO 9001-certified and committed to lean manufacturing.The Challenge
Archer Advanced Rubber was experiencing rapid growth that exposed significant limitations in their legacy operational systems. Relying on QuickBooks and manual spreadsheets, the company struggled with fragmented data, lack of real-time inventory and order visibility and slow, error-prone manual processes. As production complexity increased and part numbers grew, inefficient cross-departmental communication became a major obstacle, undermining responsiveness and scalability.
The Solution
Recognizing the need for a unified approach, Archer Advanced Rubber evaluated multiple ERP systems to address their operational challenges. As President George Halages explains, "Our main concern was the inability of people to communicate with each other and share the same information. We looked at many different ERP systems, and Global Shop Solutions was clearly the best fit for us. Now, our sales, operations and logistics people are all looking at the same information all the time. That alone was a huge improvement over our old system." Global Shop Solutions ERP was selected for its comprehensive manufacturing capabilities, robust inventory management and real-time data access. Implementation brought all business functions onto a single platform, enabling seamless communication and immediate visibility into critical production and inventory metrics.
The Results
After adopting Global Shop Solutions ERP, Archer Advanced Rubber realized substantial operational gains. Company-wide access to real-time information enabled faster, more accurate decision-making, particularly in inventory management and order processing. George Halages notes, "Since implementing Global Shop Solutions, people in all areas of the business work faster and more efficiently, but especially our administrative staff. As a result, we’ve been able to grow the business by 30% without increasing our admin headcount." The ERP’s centralized communication allowed for rapid response to customer needs: "With Global Shop Solutions, our ability to respond to customers has improved dramatically because we have the information to make the right decisions. If it’s a situation where we have to do something right away, such as fit in a drop-in order, we can communicate it directly through Global Shop Solutions. That way, everybody gets the same information at the same time." Key metrics highlight the impact: business grew by 30%, active part numbers surpassed 800, on-time delivery rates remained high and administrative headcount was held steady despite increased volume - demonstrating the value of a purpose-built manufacturing ERP in supporting scalable, efficient growth.