Auger Fabrication, Inc. ERP Case Study
Industry
Machine Shop
Challenge
Auger Fab faced significant challenges managing rapid, unpredictable changes in work orders and maintaining accurate inventory with manual, paper-based processes. Reliance on spreadsheets and disconnected data made it difficult to track costs, manage customer requirements and achieve efficient shop floor management. These inefficiencies led to time-consuming tasks, frequent errors and hindered the company's ability to scale operations and deliver consistent customer service.
Results
After implementing Global Shop Solutions ERP, Auger Fab realized a 25% increase in business growth and expanded its facility by 15,000 sq. ft. The company automated inventory control, enhanced cost analysis accuracy and greatly improved shop floor management. Real-time access to part, job and customer data enabled quick responses to changing customer requirements and reduced manual workloads. These improvements allowed Auger Fab to effectively manage 10 manual lathes and 12 CNC machines, supporting ongoing operational growth and improved customer satisfaction.
Key Applications
Inventory, Job Costing Accounting, CRM, Shop Management
The software enables us to do so many things we couldn’t do before. Cost analysis has become easier and more accurate. Managing our customer base in CRM saves huge amounts of time and keeps everyone on the same page. I can’t count the number of processes that used to take multiple steps but now can be performed with one click of a button.
Eric Edginton
Executive Vice President
About Auger Fab
Auger Fab, founded in 1983 and based in Exton, Pennsylvania, is a family-owned business specializing in the design and manufacture of parts and accessories for product packaging machines. Their in-house products include augers, conveyor screws, feeder screws and flight material for powder and bulk solids material-handling equipment.The Challenge
Auger Fab, a family-owned manufacturer specializing in precision parts for packaging machinery, encountered major operational hurdles as business volume grew. The company relied on spreadsheets and paper documents to track work orders and inventory, making it difficult to adapt to frequent changes and maintain data accuracy. Manual processes slowed production, increased the likelihood of errors and complicated cost tracking. As the facility expanded and the number of machines grew, Auger Fab needed a more robust solution to centralize data, improve inventory control and enable responsive shop floor management.
The Solution
Seeking to modernize their operations, Auger Fab evaluated several ERP solutions and chose Global Shop Solutions for its robust features and adaptability. According to Eric Edginton, Executive Vice President and third-generation family member, "We liked the robust features and functionality of Global Shop Solutions. What really sealed the deal for us was the software’s ability to adapt to the way we do business." The implementation provided the team with real-time access to all part, job and customer information, allowing for faster and more accurate decision-making. With the software in place, Auger Fab automated key workflows, centralized data management and improved communication across departments. Edginton added, "We can quickly respond to customer changes because Global Shop Solutions puts all the part, job and customer data at our fingertips."
The Results
The adoption of Global Shop Solutions ERP delivered measurable results for Auger Fab. The company achieved over 25% business growth and expanded its facility by 15,000 sq. ft., supporting 10 manual lathes and 12 CNC machines. Automated inventory control, enhanced cost analysis and improved CRM processes enabled the business to operate more efficiently and reduce manual workloads. Eric Edginton highlighted, "The software enables us to do so many things we couldn’t do before. Cost analysis has become easier and more accurate. Managing our customer base in CRM saves huge amounts of time and keeps everyone on the same page." These advances allowed Auger Fabrication to provide higher-quality customer service, optimize resource allocation and position the company for continued growth.