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Global Shop Solutions Celebrates 25-Year Anniversary of Erika Klein, Vice President of R&D

Erika Klein Women of Excellence Award

Global Shop Solutions is proud to celebrate 25 years of ERP software excellence under the leadership of Vice President of R&D Erika Klein.

As the daughter of Dick Alexander, founder of Global Shop Solutions, Klein has lived and breathed the company since she was a young girl.

From joining her parents at the office after school to running our R&D department of nearly 100 people, Klein has been a visionary in 40+ years of company success.

“Twenty five years ago my remarkable sister, Erika Klein, walked through the doors of Global Shop Solutions for the first time as an employee. Since then, she’s grown to lead our R&D department managing 4 teams and nearly 100 people earning the respect and admiration of all employees. Our manufacturing customers around the world benefit from her ability to lead others as her team brings great products to market every day.”

– Dusty Alexander, President and CEO, Global Shop Solutions

Klein’s journey as an employee started in Global Shop Solutions service department helping customers navigate our software, but she quickly transitioned into the role of Chief Software Designer. During her tenure, she has led the release of dozens of applications that simplify manufacturing for our customers.

Each of the products released in the past two decades – Business Intelligence, CRM, Quality Control, FLOOOM, Document Control™, Advanced Planning & Scheduling, GAB, and Dashboards – all have Klein’s design and manufacturing leadership. Every application within the system has made a direct impact on customers resulting in a better return on their investment and simplified manufacturing.

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