How To Serve Your Customers Better
Is This You?
ERP system has limited out-of-the-box capabilities
ERP forces us to do things their way rather than ours
Adding customization is a costly, time-consuming process
Bad parts are identified when customers return them instead of before they ship
CRM doesn’t integrate with our production software
Order entry is a slow and cumbersome process
Customers are constantly calling to find out why their parts haven’t arrived
It takes days to put together a quote or respond to an RFP
You lose customers to competitors that can track their jobs in real time
Be better
Correctly estimate lead times
Improve on-time delivery rates and customer satisfaction
Identify bad parts as they are being made instead of after they are shipped
Sales orders can be accepted and work orders sent to the shop floor in minutes
An integrated CRM allows you to get real-time data for your customers
Knowing your job costs and margins enables precise estimating and quoting
Always know that you can hit customer due dates, instead of hoping
Know the status of every job in real time
Win more business from existing customers
A few of the modules you will need
A few of the modules you will need
You can do it too
Download the case study to read how our customer Creed Monarch Inc. got the flexibility and support they need to provide superior service to their customers.
"The software gives us a powerful tool for managing our resources more effectively and improving our ability to respond to changing customer demands."
— Creed Monarch Inc.