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Tiger Tool ERP Case Study

TigerTool-Inventory

Industry

Automotive

Challenge

Tiger Tool, a British Columbia, Canada based manufacturer, encountered persistent challenges with disconnected inventory systems, inefficient project cost tracking and manual data transfers between business management tools. These limitations led to increased inventory carrying costs, recurring back-order issues and difficulty qualifying for R&D tax incentives due to a lack of integrated, real-time data. The absence of seamless system integration hindered operational efficiency, created bottlenecks in financial reporting and restricted the company's ability to scale and innovate.

Results

By implementing Global Shop Solutions ERP, Tiger Tool achieved a 27% reduction in inventory carrying costs, completely eliminated back-orders and accelerated the month-end financial closing process from four days to just one morning. The ERP system provided accurate, real-time job costing and integrated data flows, directly supporting a 345% sales increase since 2008. These results empowered Tiger Tool to focus resources on product development and market growth, transforming their manufacturing operations and business performance.

Key Applications

Inventory, Job Costing Accounting, Accounting, Order Management, Sales, Tailored ERP

tigertool.com/
345%
Sales Increase
27%
Reduction In Inventory Carrying Costs
100%
Real-Time Visibility

With Global Shop Solutions, we can monitor inventory levels, labor costs and everything that contributes to the eventual cost of a part. And we can do it all in real time, giving us a powerful competitive tool.

James Blair

Controller

tiger-tool-2

About Tiger Tool

Tiger Tool, founded in 1984 and headquartered in Abbotsford, British Columbia, Canada, designs and manufactures precision tools for light- and heavy-duty trucks and commercial autos, distributing products across North America and Australia.

The Challenge

Tiger Tool was hampered by fragmented management systems that created data silos and inefficiencies across their operations. Manual transfers between inventory, project costing and financial modules led to high inventory carrying costs, frequent back-orders and time-consuming month-end closings. These challenges also created barriers when qualifying for R&D tax incentives and limited the company's ability to respond to market demands and pursue innovation.

The Solution

Recognizing the need for a robust, integrated ERP solution, Tiger Tool evaluated multiple systems before selecting Global Shop Solutions. The decision was driven by the platform's seamless data flow between modules and its ability to eliminate manual data transfers. As James Blair, Controller at Tiger Tool, shared: “We wanted a system where data flowed seamlessly from one module to another. The other ERP systems we looked all required some manual transfer of data. Global Shop Solutions did not, making it an easy choice.” With implementation, Tiger Tool gained real-time visibility into inventory, accurate job costing and efficient financial reporting, allowing staff to concentrate on core business objectives. Blair noted further, “When I first started at Tiger Tool, it took me four days to close the books. Now I can generate most of the month-end reports in one morning. The key is Global Shop Solutions’ ability to export the data.”

The Results

The impact of Global Shop Solutions ERP was immediate and measurable. Inventory carrying costs were reduced by 27% and back-orders dropped from 3% to zero. The time required to close month-end financials shrank from four days to a single morning, freeing up valuable resources. These operational gains contributed to a 345% growth in sales since 2008. As Blair summarized, “Global Shop is a reliable system that allows us to concentrate on our business... Instead of focusing on what’s wrong with our IT system, we now invest our time and resources in developing new products, growing sales and doing all the things you need to do to grow.”

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