M&H Engineering ERP Case Study

The Challenge

As M&H Engineering grew to over 50 employees and operated 33 milling and turning machines, their reliance on manual tasking and non-integrated software became unsustainable. The increasing volume and complexity of information - from production scheduling to quality control and customer communications - created data silos and inefficiencies. This made it challenging to maximize production capacity, maintain rigorous quality standards and provide prompt updates to their demanding aerospace, medical and defense customers.

The Solution

Recognizing the need for an integrated manufacturing ERP solution, M&H Engineering evaluated their options as the limitations of their existing systems became apparent. M&H Engineering adopted the full suite of Global Shop Solutions ERP modules, including General Ledger, Payroll, Quoting, Inventory Control and Shop Control. As Administrative Vice President, Michael Martens notes, "The whole Global Shop Solutions package is very useful for us, and in this regard, it’s really unlike any system out on the market. We use everything from the General Ledger to Payroll, the Quoting system, Inventory Control, Shop Control - the whole package all of the time." This comprehensive adoption enabled real-time data access and seamless coordination across every department.

The Results

The impact of Global Shop Solutions ERP on M&H Engineering's operations has been profound. With over 30 years as an ERP user, the company can now monitor any job in progress and provide instant, accurate status updates to customers. Martens shares, "What Global Shop Solutions allows us to do is to look at any job in progress and know exactly what’s going on with it. This is huge for us because our customers can call up and we can give them status reports instantaneously. In other words, Global Shop Solutions gives us a real-time overview of what’s happening out on the shop floor and shipping areas." The ERP system has delivered significant shop floor ROI by supporting efficient labor management, rigorous scrap accountability and maximized profitability - even in a high-mix, tight-margin environment. Martens emphasizes the importance of partnership: "Global Shop Solutions has helped M&H succeed because they try harder than any other software company I know of to keep their relationships with their customers strong. It’s the commitment from Global Shop Solutions that makes all the difference in their ERP software and what else is out there in the market. In short, it’s more than the great Global Shop Solutions product...it’s also their people." Today, M&H Engineering continues to deliver exceptional precision and quality for mission-critical industries, empowered by the scalable, robust capabilities of Global Shop Solutions ERP.