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Jensen Metal Products Inc. ERP Case Study

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Industry

Metal Fabrication

Challenge

Jensen Metal faced significant operational challenges as their previous ERP system could not keep pace with their growing business demands. The legacy solution was slow, difficult to navigate and failed to provide essential capabilities for accurate job costing and effective production scheduling. With a 45,000 sq ft facility and a diverse product range serving multiple industries, Jensen Metal needed a robust, integrated ERP solution to manage short lead times, frequent customer changes and ensure real-time data visibility across all manufacturing processes.

Results

By adopting Global Shop Solutions ERP, Jensen Metal realized a 22% increase in on-time delivery, elevated the precision of job costing and improved scheduling efficiency with the Advanced Planning & Scheduling (APS) module. The ERP’s real-time data visibility empowered better decision-making and responsiveness to production challenges. Custom reporting and shop floor data collection facilitated accurate, up-to-date analysis, resulting in improved productivity and customer satisfaction throughout the organization.

Key Applications

Advanced Planning & Scheduling, Shop Floor Data Collection, Quality Control, Job Costing Accounting, Dashboards, Sales

jensenmetal.com/
22%
Increase In On-Time Delivery
100%
Real-Time Visibility
45%
Faster Scheduling
1
Centralized System

The visibility of data in Global Shop Solutions is superb. We can quickly find the information we need, we know it will be accurate and up to date and we can format it the way we want to see it.

Jeff Lowman

Quality Assurance Manager

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About Jensen Metal

Jensen Metal is a contract manufacturer specializing in custom parts and components for industries such as agriculture, oil and gas and lighting. Based in Racine, Wisconsin, they serve clients ranging from small OEMs to Fortune 500 companies, with a focus on quality and diverse metalworking capabilities.

The Challenge

As Jensen Metal expanded, its previous ERP system became a bottleneck, unable to meet the demands of complex job costing, rapid scheduling adjustments and real-time production monitoring. The lack of system integration and data transparency led to inefficiencies that threatened their ability to deliver high-quality products on time and maintain their reputation for reliability.

The Solution

Recognizing the need for a modern, fully integrated solution, Jensen Metal evaluated several ERP platforms and ultimately chose Global Shop Solutions for its manufacturing-focused capabilities, intuitive navigation and comprehensive modules. According to Jeff Lowman, Engineering and Quality Assurance Manager, "There’s a lot to like about Global Shop Solutions. We especially liked the ease of navigation throughout the system and the full traceability of jobs. The Dashboard and scheduling modules were also very impressive." Jensen Metal began leveraging the Shop Floor Data Collection screens and the Advanced Planning & Scheduling module to monitor real-time job status and production data. This provided the accuracy and responsiveness required to manage frequent order changes and tight deadlines. "Using the Shop Floor Data Collection screens and the Advanced Planning & Scheduling module, we can track up-to-the-minute data on every job on the shop floor. This allows us to make more accurate scheduling decisions to finish jobs on time and keep our customers happy," Lowman added.

The Results

Implementing Global Shop Solutions ERP transformed Jensen Metal manufacturing operations. The company achieved a 22% improvement in on-time delivery, directly impacting customer satisfaction. Enhanced job costing accuracy and robust scheduling tools enabled more precise resource allocation and project management. "Global Shop Solutions gives us a complete and truthful picture of what’s happening on the shop floor. Between Advanced Planning & Scheduling and the Dashboard we use to track on-time delivery, we can see the status of all open jobs and react to any problems in real time," said Lowman. The ERP’s custom reporting and exceptional data visibility empowered leadership with actionable insights. "We have all the data we need to make good decisions for our business and our customers," Lowman concluded. With Global Shop Solutions, Jensen Metal now operates with increased productivity, agility and confidence across all departments.

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