Great Western Valve, Inc. ERP Case Study

Industry

Repair-Based

Challenge

Great Western Valve faced significant operational challenges due to fragmented software systems. Relying on multiple disconnected accounting and database programs, the company struggled with inefficiencies in workflow management, difficulty tracking inventory and managing complex customer specifications for their valve repair and remanufacturing business. These issues made it difficult to maintain process control and ensure high-quality service as the company expanded.

Results

By implementing Global Shop Solutions ERP, Great Western Valve integrated all core business functions into a single platform. This transformation resulted in reduced manual data entry, real-time visibility into work orders and production status and improved inventory management. The custom valve roster program enhanced traceability and allowed workflows to scale with company growth, enabling Great Western Valve to triple in size, grow to 40 employees across seven buildings and maintain compliance and quality standards over 15+ years.

Key Applications

Inventory, Shop Floor Data Collection, Document Control, Order Management, Sales

gwvalve.com/

100%

Data Entry Reduction

Company Growth

Centralized System

I really like the functionality of Global Shop Solutions. It’s easy to use and understand, and our people picked it up fairly quickly. Global Shop Solutions has tied our entire business together, and we’re now three times the company we were when we installed it.

Michael Kouloumoundras

Vice President of Operations

About Great Western Valve

Great Western Valve, based in Houston, Texas, repairs and remanufactures control valves, pipeline valves and relief valves for industries including refining, petrochemical, pipeline, power and pulp and paper. they also repair and remanufacture instruments and positioners. Founded in 1990, the company operates a multi-building facility and is ISO 9001:2008 certified and API compliant.

The Challenge

Great Western Valve encountered growing pains as their business expanded. Their reliance on a fragmented patchwork of accounting and database systems led to inefficiencies, errors and gaps in inventory control. Managing the complex workflows and detailed customer specifications required for their broad industrial client base became increasingly difficult. This lack of integration made it challenging to maintain process visibility and ensure the accuracy needed for ISO and API compliance.

The Solution

Recognizing the need for a unified approach, Great Western Valve sought a robust ERP platform to centralize their operations. After evaluating options, they selected Global Shop Solutions ERP for its manufacturing-specific capabilities, integrated workflow management and support for custom database applications. As Michael Kouloumoundras, Vice President of Operations, shared: "We realized we needed one integrated system to tie everything together from start to finish." Implementation included a custom valve roster program to track jobs, parts and customer data, providing real-time transparency and eliminating manual entry errors. With Global Shop Solutions, Great Western Valve gained complete operational oversight and the ability to grow with confidence.

The Results

The impact of Global Shop Solutions ERP was immediate and measurable. Manual data entry was minimized, and inventory management became more precise, reducing costly errors and stock discrepancies. The custom valve roster program delivered significant time savings and improved traceability for every job. According to Kouloumoundras: "The best thing about the valve roster program is that it can scale with us as we grow." Over 15+ years, Great Western Valve expanded to 40 team members across seven buildings and achieved threefold growth.