Skip to content
SCHEDULE A DEMO

Custom Mfg. & Polishing, Inc. ERP Case Study

custom-mfg-polishing-1

Industry

Metal Fabrication

Challenge

Prior to implementing Global Shop Solutions ERP, Custom Mfg. & Polishing, Inc. (CMPI) faced significant operational challenges due to fragmented systems. Disconnected accounting software, reliance on spreadsheets and manual files created redundant data entry, delayed production schedules and limited real-time visibility into job costing and scheduling. These inefficiencies led to production delays, inaccurate cost tracking and resource allocation issues, hindering CMPI’s ability to meet customer demand and optimize internal processes.

Results

By adopting Global Shop Solutions ERP, CMPI eliminated redundant data entry and consolidated critical business functions into a unified platform. The company achieved real-time job costing accuracy, improved scheduling with live data and increased on-time delivery rates. Automation of core processes allowed for the reassignment of a full-time clerical employee to sales, growing the sales staff by 30% without increased overhead. Enhanced visibility and operational efficiency resulted in better customer service, faster response times and improved employee morale.

Key Applications

Inventory, Advanced Planning & Scheduling, Shop Floor Data Collection, Job Costing Accounting, Accounting

www.cmpionline.com/
30%
Staff Growth
100%
Data Entry Reduction
50%
Scheduling Accuracy Gain

We selected the software primarily for its flexibility and ease of customization. It allows us to handle a variety of types of manufacturing work, all in the same system. It’s flexible enough to handle all the different types of work we do, from quick in-and-out processing to huge architectural assemblies.

Chance Garton

System Administrator

custom-mfg-polishing-2

About CMPI

CMPI is a custom metal fabrication shop based in Springfield, Missouri, specializing in ornamental metal work for the architectural industry, stainless steel processing and sheet and plate metal polishing.

DOWNLOAD CASE STUDY

The Challenge

CMPI grappled with fragmented operations caused by the use of disconnected accounting software, spreadsheets and manual files. This disjointed approach resulted in repetitive data entry, production bottlenecks, challenges in job costing accuracy and difficulties in maintaining efficient scheduling. The lack of real-time data made it hard for teams to respond quickly to customer inquiries and control project costs, ultimately limiting productivity and growth.

The Solution

CMPI recognized the need for an integrated ERP solution to address process inefficiencies and enable business growth. Following a comprehensive evaluation of available options, the team selected Global Shop Solutions ERP for its flexibility and powerful customization features. With implementation, CMPI was able to consolidate manufacturing, scheduling and accounting into a single platform. The ability to access real-time job cost data transformed pricing strategies and improved operational decision-making. As Garton stated, "With Global Shop Solutions, we can see the bottom line costs of jobs as soon as they're finished. The ability to calculate overhead, combine supply costs and average labor costs has allowed us to adjust our pricing on many products."

The Results

The transition to Global Shop Solutions ERP delivered measurable results for CMPI. Redundant data entry was eliminated, allowing one full-time clerical employee to move into a sales role, resulting in a 30% increase in sales staff without raising overhead. Job costing became real-time, enabling more accurate pricing and cost control. Scheduling improved significantly with real-time data, increasing the company’s on-time delivery rate. Employee morale rose as overtime costs dropped and staff could focus on higher-value tasks. Customer service was also enhanced, as noted by Garton: "Before, when a customer called about a job, it could take hours to track down the information. Now, our customer service reps can instantly access all data about the job and can usually resolve the issue while the customer is on the phone." Overall, CMPI’s investment in ERP technology empowered the company to automate key processes, improve visibility and position itself for future growth.

Ready to get started?

SCHEDULE A DEMO