Alaska Roteq Corporation ERP Case Study

Industry

Machine Shop

Challenge

Alaska Roteq faced inefficiencies from relying on multiple disconnected software systems, leading to redundant manual processes, frequent software crashes and difficulties in consolidating key business data. The complex nature of their custom repair jobs, each with unique requirements and variable costs, made it especially challenging to achieve accurate job costing and timely, precise quotes. These obstacles hindered operational efficiency, data reliability and their ability to deliver quality service to clients across demanding industries.

Results

With the implementation of Global Shop Solutions ERP software, Alaska Roteq unified all business operations within a single integrated system. This transition delivered a 50% increase in sales, enhanced job costing accuracy and accelerated quoting processes. The company now benefits from more reliable data, improved allocation of labor resources and better on-time delivery rates. These improvements have empowered Alaska Roteq to deliver higher-quality service and support continued growth across multiple industrial sectors.

Key Applications

Shop Floor Data Collection, Job Costing Accounting, Accounting, Estimating & Quoting, Shop Management

www.akroteq.com/

50%

Sales Growth

Better

EST VS Actual

Centralized System

With one system, you can take care of all your purchasing, scheduling, work orders, shop floor controls, new order entry, accounts payable and receivables. You name it and the software can do it – all in one place.

David Cucullu

CFO and Co-Owner

About Alaska Roteq

Alaska Roteq, founded in 1993 and based in Wasilla, Alaska, is one of the largest machine repair shops in the state. They specialize in the repair of rotating equipment and provide industrial distribution and repair services for industries including oil and gas, power generation, water and wastewater, mining and construction.

The Challenge

Prior to adopting Global Shop Solutions, Alaska Roteq managed its manufacturing and repair operations through a patchwork of unconnected software applications. This fragmented approach resulted in duplicated manual entries, frequent software failures and significant obstacles in gathering consolidated business insights. As one of Alaska's largest machine repair shops, specializing in rotating equipment for oil and gas, power generation and other critical sectors, the company contended with unique job requirements and unpredictable cost structures for every repair. The inability to accurately track job costs and generate reliable quotes limited both operational efficiency and customer satisfaction.

The Solution

Recognizing the need for a comprehensive and integrated ERP platform, Alaska Roteq evaluated solutions that could centralize all aspects of their business operations. They selected Global Shop Solutions ERP software for its robust capabilities in job costing, scheduling, work orders and real-time data integration. As David Cucullu, CFO and Co-Owner, explained, “We wanted to have everything in one software system, and Global Shop Solutions offered a complete system that could handle all our needs.” The ERP implementation gave Alaska Roteq a single source of truth for their business, eliminating redundant processes and empowering staff with actionable insights. Ryan Beisel, Repair Coordinator, highlighted, “Global Shop Solutions ERP software has transformed the way we do business by allowing us to understand how much it takes in terms of hours and money to get the job done.” The intuitive Shop Management interface enabled rapid access to detailed operational data, making it easier to monitor every aspect of the business: “Shop Management lets me do just about anything I want with just a few clicks of the mouse. Through this one screen, I can find out everything that’s happening in the business in exquisite detail.”

The Results

Following the deployment of Global Shop Solutions ERP software, Alaska Roteq achieved a 50% increase in sales and realized significant operational improvements. The company now generates quotes more quickly and with greater precision, leading to improved win rates and customer satisfaction. Enhanced job costing accuracy allows for better control over project margins and resource allocation. On-time delivery rates have improved, supporting the company's reputation for reliability in demanding industries. Alaska Roteq benefits from a single, integrated platform that reduces manual data entry, increases data reliability, and provides full visibility into every facet of operations. As David Cucullu shared, “Global Shop Solutions ERP software is like one-stop shopping for all your business management needs.”