Category: Automotive Manufacturing, Rubber Manufacturing, Case Studies, Customer Relationship Management
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Rubber Manufacturer Simplified Manufacturing with a Few Clicks of the Mouse
Headquartered in Winston-Salem, North Carolina, Global Shop Solutions customer Archer Advanced Rubber Components designs and manufactures precision lathe-cut seals and gaskets from all types of elastomer materials. Their custom parts are used in a wide range of industries, including appliances, lawn and garden, automotive, and marine. Archer employs an innovative inventory management system to help eliminate waste, minimize inventories, and facilitate lean manufacturing. Before Global Shop Solutions ERP software, tracking down information about a particular part or work order required finding the person responsible and having them search through various spreadsheets.
Now Archer’s salespeople can access accurate, up-to-date information about the customer’s orders with a few clicks of the mouse, from parts ordered to parts shipped. They also have the ability to review the customer’s entire purchase history from the same screen in order to find the data they need. This is all thanks to Global Shop Solutions’ Customer Relationship Management (CRM) module.
To learn more about Archer Advanced Rubber Components, download their case study or any of our other case studies here.