In the ERP software industry, long-term employees play a key role in product continuity and customer satisfaction. Global Shop Solutions is proud to celebrate 15 years of dedicated service from Daniel Carranco, Director of Continuous Improvement.
As Director of Continuous Improvement, Carranco oversees existing customer services including consulting, custom projects, and continuous improvements that enable manufacturers to make incremental improvements in their day-to-day operations. He has risen through the ranks at Global Shop Solutions, holding several roles including Operations Consultant, Project Manager and Latin American Operations Consultant, and Consulting Team Lead, At every position he has earned the respect and admiration of direct reports, co-workers, and customers alike.
“Daniel is a game changer for our company and our customers. He makes everyone one around him better. Global Shop Solutions would not be where we are today without his efforts and initiatives.”Dusty Alexander, President & CEO at Global Shop Solutions
Born and raised in Monterrey, Mexico, Carranco’s academic training and hands-on manufacturing experience give him a unique perspective on the challenges facing global manufacturers. He holds an MBA in International Business and previously worked with Latin America’s largest consulting group, the London Consulting Group. His experience working with diverse manufacturing companies has made him a recognized expert on maximizing return on investment with ERP software. He has been involved in more than 250 Global Shop Solutions implementations and has a large role in making the company’s ERP software their customers’ most valuable asset. “Daniel is a great leader willing to take on the complex projects,” says Mike Melzer, VP of Operations & Service for Global Shop Solutions. “When others look the other way, he sees the ‘impossible’ jobs as an opportunity to learn and make Global Shop Solutions and others better.”