How To Serve Your Customers Better

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Is This You?

ERP system has limited out-of-the-box capabilities

ERP forces us to do things their way rather than ours

Adding customization is a costly, time-consuming process

Bad parts are identified when customers return them instead of before they ship

CRM doesn’t integrate with our production software

Order entry is a slow and cumbersome process

Customers are constantly calling to find out why their parts haven’t arrived

It takes days to put together a quote or respond to an RFP

You lose customers to competitors that can track their jobs in real time

Be better

Correctly estimate lead times

Improve on-time delivery rates and customer satisfaction

Identify bad parts as they are being made instead of after they are shipped

Sales orders can be accepted and work orders sent to the shop floor in minutes

An integrated CRM allows you to get real-time data for your customers

Knowing your job costs and margins enables precise estimating and quoting

Always know that you can hit customer due dates, instead of hoping

Know the status of every job in real time

Win more business from existing customers

Is this you?

ERP system has limited out-of-the-box capabilities

Be Better

Correctly estimate lead times

Is this you?

ERP forces us to do things their way rather than ours

Be Better

Improve on-time delivery rates and customer satisfaction

Is this you?

Adding customization is a costly, time-consuming process

Be Better

Identify bad parts as they are being made instead of after they are shipped

Is this you?

Bad parts are identified when customers return them instead of before they ship

Be Better

Sales orders can be accepted and work orders sent to the shop floor in minutes

Is this you?

CRM doesn’t integrate with our production software

Be Better

An integrated CRM allows you to get real-time data for your customers

Is this you?

Order entry is a slow and cumbersome process

Be Better

Knowing your job costs and margins enables precise estimating and quoting

Is this you?

Customers are constantly calling to find out why their parts haven’t arrived

Be Better

Always know that you can hit customer due dates, instead of hoping

Is this you?

It takes days to put together a quote or respond to an RFP

Be Better

Know the status of every job in real time

Is this you?

You lose customers to competitors that can track their jobs in real time

Be Better

Win more business from existing customers

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You can do it too

Download the case study to read how our customer Creed Monarch Inc. got the flexibility and support they need to provide superior service to their customers.

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"The software gives us a powerful tool for managing our resources more effectively and improving our ability to respond to changing customer demands."

— Creed Monarch Inc.

Want to see how our ERP software works?