Global Shop Solutions, a family-owned AI-driven ERP provider for 50 years, celebrates a pioneering force behind its international expansion. We are proud to recognize William William, Director of Sales & Consulting for Southeast Asia, for 15 years of service and leadership in bringing world-class manufacturing technology to Southeast Asia.
In January 2011, William sent a simple email to Dusty Alexander, President & CEO of Global Shop Solutions, with an ambitious goal: expand Global Shop Solutions' business across Southeast Asia. What began as a part-time role working the night shift from Indonesia – with a 12-hour time difference from the company’s headquarters in The Woodlands, Texas, United States – has transformed into a thriving regional operation serving manufacturers across Southeast Asia.
"Fifteen years ago, no one in Asia had heard of Global Shop Solutions," says William. "Now our name is recognized within the manufacturing industry across the region. That journey from zero awareness to market presence has been incredibly rewarding."
William began his Global Shop Solutions career in the service department. However, soon after joining the company acquired its first native Asian customers and William’s role quickly, yet naturally, evolved into consulting and implementation.
"William didn't just bring our software to a new market – he built a bridge between two business cultures. His deep understanding of global manufacturing practices has been instrumental in our international growth and in helping manufacturers across the region optimize their operations."
Dusty Alexander, President & CEO, Global Shop Solutions
That cross-cultural expertise has proven essential. Over 15 years, William has extensively customized Global Shop Solutions' system to meet the region’s unique business practices. Companies are now more competitive, each with unique strengths, and Global Shop Solutions is equipped with customizable capabilities that can meet diverse requirements, giving it a distinct advantage in the region.
"Meeting incredible individuals around the world and learning something new every day have been key reasons for my long-term commitment. With a motto to love, serve and care, Global Shop Solutions values its employees as much as its customers."
William William, Director of Sales & Consulting for Southeast Asia, Global Shop Solutions