Streamlined Global Shop Customers
Two Global Shop customers spoke at the 2006 users’
conference on their experiences with Global Shop’s
capabilities to streamline their business processes.
Noel Sutton, System Administrator/Planner, Citadel Architectural
Products, Indianapolis and Eric Miller, Miller Welding,
Brookville, PA documented improved on-time delivery,
labor reductions and their company’s ability to
grow with Global Shop.
Citadel Architectural Products builds to stock and
has a very seasonal business, mostly summer construction,
for their laminated wall panels, building exteriors,
elevators, and other parts. Prior to Global Shop, three
product lines increased to 17 that went through the
same three workcenters causing inefficiencies. After
selecting Global Shop, the implementation went smoothly,
thanks to strong ownership involvement, dedicated personnel
and a solid plan shored up with lots of Global Shop
help, Sutton said.
Global Shop’s estimating tools helped reduce
process errors and inventory inaccuracies. The company
found that they could sell panels without losing money
and their on-time delivery improved 15%. Cycle counting
accounted for easier physical inventories and discrepancies
were reduced by 50%. Citadel was able to achieve a 40%
reduction in labor, streamlining from 1,000 to 600 hours/week.
Concurrently, the company saw a 20% increase in sales
revenue. Sutton finished by stating, “Global Shop
tools improved our processes across the board.”
Miller Welding & Machine Company started in the
lumber/mining/steel industry in 1963 and diversified
to manufacturing in 1980. Eric Miller, the third generation
of the family to work in the business, stated that by
2000, the company had grown to 200 employees and was
spending 45-50 hours per week entering time cards. They
researched Global Shop and found that it fit their needs.
How did Global Shop help them grow? Whereas they spent
40-60 hours per week running shipping labels and reports,
Global Shop now accomplishes this task in 10 minutes.
The integration of modules helps employees communicate
efficiently. Miller Welding’s IT needs nearly
disappeared. The flexibility of the software, especially
CRM and Auto Work Order Generation, was another factor
in their ability to grow rapidly. Consequently, they
have experienced three times the sales with the same
number of sales reps since 2001. Global Shop has allowed
the company to focus on its customers’ needs instead
of software requirements.
Global Shop Solutions provides One-System ERP Solutions™
specifically designed to streamline manufacturing operations
and position companies for growth. Global Shop provides
easy-to-use software, systems and training to organize
every department – the results are increased sales,
lower costs and improved on-time delivery.
Global Shop’s One-System ERP SolutionsTM include:
GS Shop Management; GS Online System/Time & Attendance;
GS Materials Management; GS Sales Management; GS Financial
Management; GS Link TM; GS Advanced Production Scheduler
(APS); GS Innernet Messaging; GS Quality; GS Customer
Relationship Management (CRM); GS Engineering Change
Control; GS Configurator; GS Wireless Materials; GS
Electronic Data Interchange; GS BusinessWeb TM /Ecommerce;
GS SQL Database; GS ODBC; GS Business Intelligence;
GS International System.
Global Shop is headquartered in The Woodlands, TX,
with satellite offices throughout the United States.
|
