Our Support:

Through our knowledgeable staff, we offer our FastSTARTTM Training and Support System, the industry's most comprehensive programs of certified training, support and customer service. All of our instructors and trainers are FastTRAINTM Certified and have multiple years experience in manufacturing and accounting.


"I sing the praises of Global Shop service and support to all who care to listen."
Noel Mara - W & G Machine



FastSTARTTM Training and Support System includes:


FastTRAINTM Consultants
FastTRAINTM Consultants possess years of manufacturing experience. Each one has completed at least 100 Global Shop customer installations. In addition to virtual and in-house training, FastTRAINTM Consultants are available for travel to a company's facility to share their expertise in specific training/service areas.

FastTRAINTM Classes
Our thorough and ongoing FastTRAINTM classes are available on a regularly scheduled or as-needed basis for customer convenience.

FastTRAINTM Virtual Training
Includes hundreds of learn-at-your-own-pace video courses.

FastHELPTM
Comprehensive FastHELPTM topics are listed within your Global Shop system on your PC.

FastRESPONDTM Service
Global Shop's automated telephone support lines are staffed at The Woodlands, Texas, by FastRESPONDTM customer service representatives who route calls for quick answers.

FastFACTSTM
Global Shop's monthly digital newsletter, The Globe, contains service tips to streamline even more business processes.