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Category: Energy, Oil & Gas Manufacturing, Case Studies

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K&B Machine Eliminates 90% of Manual Labor with ERP

As one of the most trusted names in the oilfield and natural gas manufacturing industry, our customer K&B Machine produces quality products that support the exploration and production of oil and natural gas beneath the surface. The company produces more than 100 different licensed thread connections, and their customers include some of the biggest names in the oil and gas production industry.

Improved Shop Floor Control

K&B Machine makes over 10,000 custom and stock parts each year, with the size of those parts ranging from small to very large. Managing the company’s diverse workload across several locations has become much easier since implementing Global Shop Solutions because of the high visibility of data throughout the system.

“The best thing about Global Shop Solutions is that we now have all the information in one integrated database,” says Danny Jordan, CFO for K&B Machine. “Our old patchwork of spreadsheets, offline reports and printed documents required a lot of ‘pencil whipping’ to make things happen.”

“In less than a year, we’ve eliminated 90% of that manual work by putting it in Global Shop Solutions.”

– Danny Jordan, CFO, K&B Machine

Faster Order Entry and Month-End Close

Previously, order entry required five different spreadsheets and documents and a lot of time to manage the process. Now the process is almost entirely automated. When customers call in to request a quote, K&B Machine uses Global Shop Solutions’ part number generator and quick quote feature to get the quote out as quickly as possible, thereby eliminating a lot of extra steps in the process.

Superior Service and Support

Simplifying the quote to sales order acknowledgment to work order generation process. Integrated inventory and accounting. Ultimately, however, it all comes back to Global Shop Solutions’ exceptional customer service and support – an essential ingredient for companies like K&B Machine that operate almost 24/7.

“The people at Global Shop Solutions have been phenomenal in terms of support,” says Jordan. “Service is a real strength of their organization, and going forward we have a lot of confidence that they will be there for us when we need them.”

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